Tamarii Robinson
Homestead,PA
Summary
Dynamic customer service professional with a proven track record at Cars Protection Plus, excelling in problem-solving and communication. Adept at fostering customer loyalty and satisfaction while leveraging data analysis skills to enhance service delivery. A team player committed to delivering exceptional results in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Cars Protection Plus
Monroeville, PA
05.2023 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Patient Support Specialist
ConnectiveRx
Coraopolis, PA
11.2022 - 02.2023
- Reviewed patient data and researched to fill in missing insurance and physician information.
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
- Consulted with customers to resolve service and billing issues.
Logistics Account Executive
Total Quality Logistics Inc.
Pittsburgh, PA
02.2022 - 08.2022
- Answered customers' questions and addressed problems and complaints via phone.
- Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
- Communicated effectively with clientele to maintain customer satisfaction and loyalty.
Education
Google Data Analytics Certificate
Merit America
03-2025
High School Diploma -
Steel Valley Senior High School
Munhall, PA06-2019
Skills
- Team-player mentality
- Customer- and service-oriented
- Excellent communication skills
- Detail orientation
- Inside and outside sales
- Communication
- Cultural awareness and sensitivity
- Data analysis
- Data visualization
- Problem solving
Timeline
Customer Service Representative
Cars Protection Plus
05.2023 - Current
Patient Support Specialist
ConnectiveRx
11.2022 - 02.2023
Logistics Account Executive
Total Quality Logistics Inc.
02.2022 - 08.2022
High School Diploma -
Steel Valley Senior High School
Google Data Analytics Certificate
Merit America
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