Tamarra Thomas
Pittsgrove,NJ
Summary
Dedicated Medical Assistant and Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records, and front desk management. Offers successful career history comprising more than 10 years. Married mother of 3, devoted Retired Military spouse. Took a decade off to raise young children and support my husband in the Air Force.
Overview
21
21
years of professional experience
Work History
Medical Assistant/Receptionist
Medical Alliance Of Southern New Jersey
02.2023 - 12.2023
- Transcribed phone messages and relayed to appropriate personnel.
- Managed multi-line phone system and pleasantly greeted patients.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Responded to correspondence from insurance companies to verify patient's coverage.
- Enhanced office productivity by handling high volume of callers per day.
- Supported office staff and operational requirements with administrative tasks.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Received and routed laboratory results to correct clinical staff members.
- Conducted patient intake interviews, recording and documenting relevant information.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Obtained payments from patients and scanned identification and insurance cards.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
Medical Assistant
Point Plaza Family Practice
01.2003 - 03.2010
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Obtained client medical history, medication information, symptoms, and allergies.
Education
Medical Assistant - Medical Assistant
Harrison Career Institute
Vineland, NJ01-2003
Skills
- Medical office administration
- Billing support
- Medical billing
- Outpatient care
- Appointment management
- Patient callbacks
- Medical charting
- Patient scheduling
- Appointment scheduling
- Office administration
- Phlebotomy
- Vital sign monitors
- Patient assessments and care
- EKG set up and monitoring
Timeline
Medical Assistant/Receptionist
Medical Alliance Of Southern New Jersey
02.2023 - 12.2023
Medical Assistant
Point Plaza Family Practice
01.2003 - 03.2010
Medical Assistant - Medical Assistant
Harrison Career Institute
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