Tambra Maples
MultiCare Health
Moxee,WA
15
Years of experience
Dedicated Surgery Scheduling Coordinator with over 14 years of experience in optimizing surgical appointment processes. Known for effective patient coordination and resolving scheduling conflicts, contributing to enhanced workflow efficiency and improved patient satisfaction.
Work History
14 Years 8 Months
11.2011 - 07.2026
14 Years 8 Months
Surgery Scheduling Coordinator
MultiCare Health | Yakima, WA
11.2011 - 07.2026
- Coordinated surgical appointments, ensuring optimal scheduling for patient and physician availability.
- Streamlined scheduling processes, enhancing workflow efficiency across surgical teams.
- Collaborated with multidisciplinary teams to resolve scheduling conflicts and improve patient experience.
- Managed patient communications regarding pre-operative instructions and appointment confirmations.
- Managed high volume of incoming calls and inquiries related to surgery scheduling with professionalism and attention to detail.
- Coordinated pre-surgical testing requirements to minimize delays or cancellations on the day of surgery.
- Enhanced patient experience by efficiently scheduling surgeries and managing appointment calendars.
- Contributed to the development of new scheduling protocols, enhancing overall department efficiency.
- Improved accuracy in surgery scheduling, ensuring appropriate pre-operative preparations were completed.
- Maintained confidentiality and compliance with HIPAA regulations while handling sensitive patient information and documentation.
Education
High School Diploma
West Valley | Yakima, WA
Skills
Procedure scheduling
Patient coordination
Surgical logistics
Insurance verification
Pre-authorization coordination
Calendar management
Facility management
Patient follow-up
Timeline
Surgery Scheduling Coordinator
MultiCare Health
11.2011 - 07.2026Read more
West Valley - High School Diploma,
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