Tamear Newsome
Ontario,CA
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
LSW Consulting
05.2020 - 03.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Cashier
Lowes
11.2019 - 03.2020
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Cashier
Target
08.2019 - 11.2019
- Helped customers complete purchases, locate items, and join reward programs.
- Used POS system to enter orders, process payments and issue receipts.
- Worked with floor team and managers to meet wide range of customer needs.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Receptionist
Little Darlings Daycare
03.2018 - 09.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
Education
Antelope Valley College
Skills
- Retail Sales Customer Service
- Stocking and Replenishing
- Microsoft Word
- Sales Expertise
- Customer Relations
- Administrative Support
- Order Processing
- Customer Relationship Management
- Clerical Support
- Customer Service
Timeline
Customer Service Representative
LSW Consulting
05.2020 - 03.2022
Cashier
Lowes
11.2019 - 03.2020
Cashier
Target
08.2019 - 11.2019
Receptionist
Little Darlings Daycare
03.2018 - 09.2018
Antelope Valley College
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