Tameika McLean
Flushing,NY
Summary
Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Great at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Empathetic and patient Resident Aide with 2 years of experience in healthcare settings. Skilled at milieu management to maintain calm, positive environment. Flexible and dedicated employee communicating effectively with residents and families.
Overview
15
15
years of professional experience
Work History
Resident Aide-Case Manager
African American Planning Commission
Queens, NY
07.2021 - 11.2023
- Recorded observations in care plans to track progress and document any changes in the resident's condition.
- Ensured that all safety protocols were followed at all times while on duty.
- Conducted regular room checks throughout shift to ensure cleanliness standards are met.
- Attended staff meetings regularly to stay up-to-date on policies, procedures, and current events.
Certified Life, Accident & Health Insurance Agent
New York Life Insurance Co
10.2020 - 05.2021
- Cultivated new business by offering presentations on financial well-being to individuals and groups on term and whole & term life Insurance
- Recruited potential clients by using direct marketing mailings and phone contacts.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
Hair Stylist/Receptionist
Urban America Hair Cutters
03.2016 - 04.2020
- Evaluates client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health
- Builds strong and lasting rapport with clients through consistent delivery of requested services and exceptional results
- Offers highly skilled and diverse salon services, including cuts, color services and extensions
- Educates clients about products and self-maintenance for healthy hair based on needs and preferences.
Business Owner
Passions Hair Designz
06.2008 - 07.2015
- Used print strategies such as newspaper ads, business catalogs and marketing brochures to bring in and capture new customer business
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals
- Put together realistic budgets based upon costs and fees for effectively operating business.
Education
2024 Medicare + Fraud, Waste & Abuse Certified
AHIP
09.2023
Licensed Life, Accident & Health Insurance Agent -
NYL Agent Education
New Hyde Park, NY03.2021
Certificate in Cosmetology - Cosmetology Education -
Learning Institute For Beauty Sciences
Hempstead, Long Island01.2002
Diploma -
Business Magnet High School
St.Albans, NY06.1997
Skills
- Team relationship building and management
- Promotions and Marketing Strategies
- Insurance Industry Knowledge
- Outstanding client retention
- Hair maintenance expert
- Pays professional attention to Details
- Resident Monitoring & Support
Timeline
Resident Aide-Case Manager
African American Planning Commission
07.2021 - 11.2023
Certified Life, Accident & Health Insurance Agent
New York Life Insurance Co
10.2020 - 05.2021
Hair Stylist/Receptionist
Urban America Hair Cutters
03.2016 - 04.2020
Business Owner
Passions Hair Designz
06.2008 - 07.2015
2024 Medicare + Fraud, Waste & Abuse Certified
AHIP
Licensed Life, Accident & Health Insurance Agent -
NYL Agent Education
Certificate in Cosmetology - Cosmetology Education -
Learning Institute For Beauty Sciences
Diploma -
Business Magnet High School
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