Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tameka Irions

Grand Rapids,MI

Summary

Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 34 years of relevant work experience to your team.

Patient care and needs are important to me, as I strive to handle each individual with the love and attention that they need and deserve.

Overview

34
34
years of professional experience

Work History

Patient Service Representative Sr

Corewell Health
03.2016 - Current
  • Provided exceptional customer service to patients, answering questions and addressing concerns.
  • Built and maintained positive working relationships with patients and staff.
  • Greeted and assisted patients with check-in procedures.
  • Entered patient demographic and insurance data into electronic medical record system.
  • Verified patient insurance eligibility and entered patient information into system.
  • Managed patient registration process, confirming data accuracy and completeness.
  • Took copayments and compiled daily financial records.
  • Used EPIC to schedule appointments.
  • Answered incoming calls, scheduled appointments and completed incoming and outgoing referrals.
  • Trained new staff on filing, phone etiquette and other office duties.

Patient Registration Specialist

AREA WIDE OB/GYN
12.2007 - 02.2016
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Set up patients in system by documenting key data, confirming eligibility, and verifying insurance benefits.
  • Prepared patient charts before visits to facilitate easy access to relevant information for healthcare providers.
  • Gathered demographic and insurance information to register patients for medical appointments.
  • Imaged and scanned patient and registration documentation into electronic patient records.
  • Resolved scheduling conflicts to avoid double-booked appointments and provider availability issues.
  • Followed up on missed appointments with patients to reschedule and promote continuity of care.


Patient Service Associate

Ralph E Mathis MD
09.1989 - 08.2007
  • Demonstrated exceptional customer service to foster welcoming and professional environment for patients.
  • Scheduled appointments to enter appointment date and time into computerized scheduler.
  • Verified patient's insurance eligibility and benefits coverage.
  • Collected forms, insurance card and co-pay to facilitate registration process and prepare patient for appointment.
  • Called in prescriptions
  • Scheduled surgical procedures in hospital setting.
  • Review unpaid insurance claims and resubmitted to process payment for services rendered.

Education

High School Diploma -

CRESTON HIGH SCHOOL
Grand Rapids, MI
06.1993

Skills

  • Patient Flow
  • Organization and Time Management
  • Punctual and Hardworking
  • Patient Registration
  • Reminder Calls
  • Verifying Eligibility
  • Patient Care and Confidentiality

Timeline

Patient Service Representative Sr

Corewell Health
03.2016 - Current

Patient Registration Specialist

AREA WIDE OB/GYN
12.2007 - 02.2016

Patient Service Associate

Ralph E Mathis MD
09.1989 - 08.2007

High School Diploma -

CRESTON HIGH SCHOOL

Similar Profiles

CREATE PROFILE
Tameka Irions