Tamera Martinez
Ferndale,WA
Summary
Dynamic professional with a proven track record as a Shelter Advocate at Lummi Victims of Crime, excelling in client advocacy and motivational interviewing. Skilled in developing personalized safety plans and fostering community resource connections, I leverage strong teamwork and de-escalation techniques to empower individuals facing crises, ensuring effective support and positive outcomes.
Overview
2027
2027
years of professional experience
Work History
Shelter Advocate
Lummi Victims of Crime
12.2025 - 04.2026
- Provided essential support during crises to individuals facing domestic violence and sexual assault.
- Aided clients in crafting personalized safety plans that align with their unique situations.
- Facilitated connections to community resources, including legal aid and counseling services.
- Kept precise case documentation and maintained client records within database systems.
- Guided new staff through advocacy procedures, resource navigation, and principles of trauma-informed care.
- Informed clients about their rights and options concerning housing, employment, legal issues, and healthcare services.
Security Officer
Lummi Nation School
Bellingham, WA
08.2025 - 12.2025
- Monitored school grounds to promote safety for students and staff.
- Conducted routine patrols to identify hazards and security issues.
- Provided timely assistance during incidents while coordinating with local authorities as necessary.
- Helped implement safety protocols and emergency procedures for school events.
- Welcomed guests professionally to foster a safe and inviting atmosphere.
- Responded swiftly in emergencies to minimize damage and injury.
- Patrolled and monitored school premises using a vehicle, bicycle, and on foot.
- Delivered outstanding customer service while addressing visitor inquiries about safety and access procedures.
- Prevented unauthorized facility access by enforcing entry protocols and verifying IDs.
- Maintained a secure environment through ongoing risk assessment and threat monitoring.
Recovery Coach
Lummi Indian Business Council
Bellingham, WA
05.2023 - 02.2024
- Assisted clients in developing recovery plans by helping identify personal goals and available resources.
- Provided emotional support to individuals during their addiction recovery journeys.
- Supported the creation of community resources to improve client access to necessary support services.
- Checked in regularly with clients to monitor progress and adapt recovery strategies as needed.
- Researched and compiled information on useful resources while facilitating referrals to appropriate services.
- Guided clients in setting achievable goals through structured goal-setting sessions and progress evaluations.
- Delivered crisis intervention support by connecting clients with suitable emergency resources when required.
- Conducted regular assessments to enhance client self-awareness through reflective activities.
Slot Attendant
Silver Reef Casino
Bellingham, WA
05.2021 - 02.2022
- Monitored gaming machines for operational efficiency and reported issues to maintenance team.
- Assisted guests with questions regarding slot games and casino promotions.
- Complied with gaming regulations and company policies during operational activities.
- Delivered outstanding customer support to improve guest experiences on the gaming floor.
- Maintained organized and clean gaming areas throughout shifts.
- Performed routine evaluations of slot machines to ensure peak performance and security standards.
- Handled cash transactions accurately while processing payouts to winning guests.
- Provided friendly service through prompt assistance with guest inquiries or concerns.
- Engaged with guests personally to foster loyalty.
- Enhanced the casino's reputation by consistently providing professional and courteous service that surpassed guest expectations.
Cocktail Server
Silver Reef Casino
2020 - 2022
- Delivered outstanding customer support in fast-paced environments, promoting guest satisfaction and loyalty.
- Prepared a range of cocktails while following safety and sanitation protocols.
- Worked alongside colleagues to ensure efficient bar operations during busy periods.
- Supported inventory management by monitoring stock levels and reporting issues.
- Offered attentive service by regularly checking in on guests to fulfill their needs.
- Processed cash transactions with precision, maintaining accurate records of payments and gratuities.
- Cultivated strong relationships with patrons to foster repeat business by understanding their preferences.
- Interacted with guests to capture orders and evaluate specific requirements.
Education
No Degree - Social Services
Northwest Indian College
Bellingham, WASkills
- Self-care techniques
- Client advocacy
- Boundaries establishment
- Motivational interviewing
- De-escalation techniques
- Teamwork
Timeline
Shelter Advocate
Lummi Victims of Crime
12.2025 - 04.2026
Security Officer
Lummi Nation School
08.2025 - 12.2025
Recovery Coach
Lummi Indian Business Council
05.2023 - 02.2024
Slot Attendant
Silver Reef Casino
05.2021 - 02.2022
Cocktail Server
Silver Reef Casino
2020 - 2022
No Degree - Social Services
Northwest Indian College