Tamera Penn
Michigan City,IN
Summary
Driven by results, adept in customer service and problem-solving, I enhanced store visual appeal and customer engagement at Family Express Corp. Excelling in teamwork and collaboration, I also boosted productivity at Alpha Baking Company by maintaining a clean work environment and training colleagues, demonstrating a commitment to efficiency and safety.
Overview
16
16
years of professional experience
Work History
Sales Associate
Family Express Corp.
04.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Utility Worker
Alpha Baking Company
09.2018 - 02.2023
- Kept work area clean, neat, and well-stocked to maximize productivity.
- Collected and disposed of trash and debris.
- Contributed to a positive work environment through effective communication and collaboration with colleagues across various departments.
- Verified that all safety procedures were followed while working on utility systems.
- Trained other personnel in proper maintenance and repair of utility systems.
Server
Hacienda Mexican Restaurants
08.2008 - 09.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Legal Secretary - Law (Pre-Law)
Purdue University
West Lafayette, IN05.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
Timeline
Sales Associate
Family Express Corp.
04.2023 - Current
Utility Worker
Alpha Baking Company
09.2018 - 02.2023
Server
Hacienda Mexican Restaurants
08.2008 - 09.2018
Legal Secretary - Law (Pre-Law)
Purdue University
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