Tami Borland
Lexington,NC
Summary
Dynamic customer service professional with a proven track record at BCBSNC, excelling in processing Medicare claims and supporting cross-departmental projects. Recognized for exceptional attention to detail and strong communication skills, I consistently deliver timely resolutions and maintain high standards of service excellence. Committed to integrity and reliability in all interactions.
Overview
33
33
years of professional experience
Work History
Cashier
WALMART
07.2024 - Current
I run cash register and work self checkout lanes. Keep area neat. Earned Employee of the Month, March 2026
Front End Specialist
BCBSNC
09.1997 - 09.2023
Processed Medicare medical claims, QA, assisted other departments with special projects
Customer Service Representative
EduServ Technologies
09.1993 - 09.1997
Loan Origination...student loans
Customer Call Center...processed student loans, received calls from students, parents, universities and banks. Resolved issues in an accurate and timely manner
Education
Associate of Science - Medical Transcription
Kaplan University
Davenport, IA12-2012
Skills
Customer service
Cash handling
Customer assistance
Payment processing
Cash register operation
Time management skills
Customer service excellence
ID verification
Patience and empathy
Work ethic and integrity
Money handling
Attention to detail
Written and verbal communication
Reliability and punctuality
Guest inquiries
Currency counting
Sales expertise
Proficient in software
Accomplishments
National Society of Collegiate Scholars
Graduated Summa Cum Laud
Employee of the. Month 1991 and 2026
Licensed Health and Life Insurance Agent
Timeline
Cashier
WALMART
07.2024 - Current
Front End Specialist
BCBSNC
09.1997 - 09.2023
Customer Service Representative
EduServ Technologies
09.1993 - 09.1997
Associate of Science - Medical Transcription
Kaplan University