Tami Fucci
Customer Service Representative
Fresno,California
Summary
Results-driven Customer Service Representative committed to continuous growth in sales revenue. Consistently achieves goals in revenues, new account development and product sales. Effectively promotes products and increases revenue by connecting with customers and recommending target offerings. Organized, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drive customer loyalty by providing friendly and skilled support.
Overview
14
14
years of professional experience
7
7
years of post-secondary education
Work History
Field Sales Representative
TY, Inc.
Fresno, CA
01.2015 - 06.2021
- Promoted from Account Executive to Field Sales Representative in July 2021.
- Traveled throughout assigned territory to leverage leads and visit existing customers.
- Maintained accurate and thorough records of leads and customer account information.
- Maintained responsibility for 150 accounts within assigned territory, consistently touching base to assess needs and satisfaction.
- Visited key customers repeatedly to promote retention and relationships.
- Closed over 60 deals in less than 5 months.
- Prioritized tasks and projects to meet tight deadlines.
Client Care Provider
Self-employeed
Fresno, CA
05.2011 - 11.2015
- Arranged transportation and accompanied patients to doctors' offices and errands.
- Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
- Helped with home management tasks, meal preparation, grocery shopping and routine cleaning.
- Determined specific needs and provided most appropriate level of services for patient well-being.
Field Sales Representative
Springs Window Fashions
Fresno, CA
01.2008 - 08.2010
- Traveled throughout assigned territory to leverage leads and visit existing customers.
- Conducted research to monitor market conditions and industry competitors.
- Visited key customers repeatedly to promote retention and relationships.
- Developed and presented educational presentations detailing practical and financial product benefits.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Education
Bachelor of Science - Business Management And Marketing
University of Phoenix
Tempe, AZ 05.2005 - 01.2012
Skills
Product training
Sales and marketing
Business relationships
Trade shows
Business development
Sales training
Merchandising
Sales forecasts
Timeline
Field Sales Representative
TY, Inc.
01.2015 - 06.2021
Client Care Provider
Self-employeed
05.2011 - 11.2015
Field Sales Representative
Springs Window Fashions
01.2008 - 08.2010
Bachelor of Science - Business Management And Marketing
University of Phoenix
05.2005 - 01.2012