Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline
Pharmacy Technician, CPhT, CPB

Tami Lombardi

CVS Pharmacy
Ventura,CA
2

Certifications

13
Years of experience

Experienced with medication management, prescription preparation, and customer service. Utilizes strong organizational skills to maintain accurate inventory records and ensure timely delivery of services. Knowledge of pharmacy regulations and effective communication with healthcare professionals and patients.

Work History

Certified and Licensed Pharmacy Technician

12 Years 6 Months
CVS Pharmacy | 03.2014 - Current
  • Process and verify prescriptions in a high-volume retail pharmacy setting
  • Troubleshot insurance claim rejections, resolving patient coverage issues to ensure access to medications
  • Communicate with insurance companies and providers to resolve billing and authorization concerns
  • Supported prior authorization workflows and follow-ups, facilitating timely medication access for patients
  • Maintain strict HIPAA compliance while handling sensitive patient information
  • Delivered excellent customer service in fast-paced environment, enhancing patient satisfaction and loyalty
  • Train and support team members on pharmacy systems and workflow processes

Education

Certified Professional Biller - Medical Billing and Coding

The American Academy of Professional Coders | Online Course | 11.2022

Associate of Science - Allied Health

Charter College | Oxnard, CA | 04.2014
Dean's List Recipient, President's Award

Pharmacy Technician - Pharmacy

Charter College | Oxnard, CA | 10.2013
  • License Conferred
  • Dean's List Recipient, Honors Award, Student Ambassador Award of Recognition

Skills

CVS Pharmacy prescription processing and workflow systems
Electronic prescription (e-prescribing) processing
Third-party insurance billing and claim adjudication
Insurance rejection troubleshooting and claim resolution
Prescription refill and transfer processing
Prescription data entry and patient profile manage
Inventory and medication ordering systems
DUR ( Drug Utilization Review) alerts and pharmacy systems notifications
Patient communications and pharmacy telephone systems
Inventory and medication ordering systems
Teamwork and collaboration
Medicare and medicaid process
Confidentiality and HIPAA
Interpreting and processing medication orders
Microsoft Word - basic proficiency
Microsoft Excel - basic proficiency

Certification

  • CPhT - PTCB - 2026
  • CPB - AAPC - 2021-2022

Timeline

Certified and Licensed Pharmacy Technician

CVS Pharmacy
03.2014 - CurrentRead More

Charter College

Pharmacy Technician from Pharmacy
Read More

Charter College

Associate of Science from Allied Health
Read More

The American Academy of Professional Coders

Certified Professional Biller from Medical Billing and Coding
Read More
Tami LombardiPharmacy Technician, CPhT, CPB