Tami-Lynne Chevalier
Manchester,NH
Summary
Personable Family Support Worker dedicated to helping families find appropriate social services and relief. Strong communicator provides counseling and mediation services for families in mental, physical and financial distress. Committed to making sure families receive appropriate benefits and have access to community resources.
Overview
29
29
years of professional experience
Work History
Resource Specialist
Dartmouth Health Childrens
Manchester , NH
01.2009 - Current
- Assisted with the development of parenting skills and strategies for families.
- Collaborated with community partners to ensure families received adequate resources.
- Maintained detailed records of client interactions, progress, and outcomes.
- Advised on public benefits such as food stamps, housing subsidies, Medicaid.
- Established positive relationships with clients by demonstrating empathy and understanding.
Branch Executive Director
YMCA Of Greater Nashua
Nashua , NH
09.2003 - 10.2007
- Developed and implemented strategies to increase customer satisfaction, retention, and loyalty.
- Managed daily operations of the branch including personnel management, budgeting, sales performance monitoring and reporting.
- Established sales goals for staff members and monitored progress towards achieving them.
- Coordinated with other branches to ensure consistent standards across all locations.
- Maintained relationships with existing customers as well as developing new ones through networking activities.
School Age Child Care Director
YMCA Of Greater Nashua
Nashua, NH
09.1995 - 08.2003
- Provided safe and secure environment for children to learn, play and develop social skills.
- Developed, implemented and monitored policies and procedures to ensure the safety of all children in care.
- Organized and supervised staff recruitment, training and performance management.
- Maintained accurate records of children's attendance, health information and developmental progress.
- Provided guidance for parents on child development issues.
Education
Certificate - Community Health Worker
The Southern And Northern NH AHEC
Manchester, NH07-2018
Bachelor of Science - Interdisciplinary Studies
Plymouth State University
Plymouth, NH05-1990
Skills
- Software Knowledge
- Referral Coordination
- Motivational Interviewing
- Family Dynamics
- Parenting Education
- Multicultural Sensitivity
- Client Advocacy
- Child Abuse and Neglect Dynamics
- Public Health
- Insurance/Medicaid
- Role Modeling
- Family Resource Plans
Timeline
Resource Specialist
Dartmouth Health Childrens
01.2009 - Current
Branch Executive Director
YMCA Of Greater Nashua
09.2003 - 10.2007
School Age Child Care Director
YMCA Of Greater Nashua
09.1995 - 08.2003
Certificate - Community Health Worker
The Southern And Northern NH AHEC
Bachelor of Science - Interdisciplinary Studies
Plymouth State University
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