Tami Sherman

• Moved back to TX case managing hospice patients in the community, working collaboratively with physicians, social workers facilities, and hospitals and the patients families to ensure that they have the best care the end of life. Admissions, on call (4 years hospice exp total)
• Coordinated patient care plans with interdisciplinary teams to enhance service delivery.
• Conducted comprehensive assessments to determine patient needs and resources.
• Developed and monitored individualized care strategies to improve patient outcomes.
• Implemented process improvements that increased efficiency in case handling procedures.
• Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
• Achieved positive client outcomes by developing and implementing comprehensive case management plans.
• Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
• Coordinated essential services for clients, resulting in improved overall well-being and self sufficiency.

Built the Continuous Care team from the ground up and assisted in managing the many GIP beds throughout the large Lee County area in FL. While I worked there we went from a census of 200 to over 600. We grew rapidly.

• Coordinated with other department heads to ensure alignment of team goals with overall company strategy.
• Led team to achieve operational goals through effective resource allocation and process optimization.
• Developed and implemented training programs, enhancing team performance and productivity.
• Streamlined workflow processes, reducing turnaround time and improving service delivery.
• Mentored staff on best practices, fostering a culture of continuous improvement and collaboration.
• Facilitated communication between departments, ensuring alignment on project objectives and timelines.
• Oversaw project management tasks, ensuring adherence to quality standards and deadlines.
• Managed conflict resolution within team, promoting a positive work environment and enhancing morale.
• Led employee relations through effective communication, coaching, training, and development.

• Manage a caseload of hospice patients and their needs, as well as their families. As well as have on call shifts as needed. Coordinate care with an RN and hospice physician as needed, admissions.
• Assessed patient eligibility for hospice services, conducting thorough evaluations and managing documentation processes.
• Developed and implemented quality improvement initiatives to enhance service delivery and patient satisfaction.
• Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
• Managed support services and fostered communication among social workers, therapists, hospital staff, and patients.2
• Conducted thorough assessments of patients'' needs, enabling more accurate diagnoses and targeted interventions.
• Improved patient satisfaction scores by providing timely follow-ups and addressing concerns promptly.3
• Mentored new nursing staff, facilitating a faster learning curve and increased overall team efficiency.
• Improved interdisciplinary communication, establishing standardized protocols for sharing patient information.

• Charge nurse, provided patient care, passed medication, coordinated care with appropriate team members as needed and family members
• Administered medications and treatments as prescribed by healthcare providers.
• Monitored patient vital signs and reported changes to nursing staff promptly.
• Assisted in developing individualized care plans based on patient assessments.
• Educated patients and families on health management and care procedures.
• Collaborated with interdisciplinary teams to optimize patient outcomes effectively.

• Provide patient centered care, medication pass, coordination of care with team, managed staff during the night shift

• Completed office tasks, customer service, and social media. I was laid off due to COVID.

• I did clemency investigations for rights restorations, I was a hearing officer for revocations, completed hearing notices to those on conditional release, parole, and addiction recovery. I also completed institutional work in the prisons regarding those who are looking to be paroled.
• Conducted thorough investigations into offender behavior and compliance with parole conditions.
• Analyzed case files and prepared detailed reports for hearings and reviews.
• Evaluated risk factors associated with offenders to inform decision-making processes.
• Collaborated with law enforcement agencies to gather critical information and evidence.
• Streamlined case review processes, improving turnaround time for hearings.
• Documented findings and prepared detailed reports.
• Collaborated with federal agencies on investigations.
• Maintain a professional tone.

• I was an advocate for women and children who had been physically and/or sexually abused. I paired them with therapists, community resources and met with them in my office to ensure they were making progress on any goals they had been given through the Department of Children and Family Services.
• Developed individualized service plans in collaboration with families and multidisciplinary teams.
• Conducted assessments to identify family needs and recommend appropriate interventions.
• Mentored new staff on best practices for supporting families in crisis situations.
• Empowered families by providing them with tools and resources needed to make informed decisions about their futures.
• Identified available community resources and programs for families of disabled children.
• Enhanced family support by conducting thorough assessments and identifying specific needs.