Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Tami Tiller

Tiller Trucking
Rocheport,MO
1
Certification
20
years of professional experience

Experienced real estate professional with nine years in customer service, communication, and conflict resolution. Manages complex transactions and utilizes advanced multi-line phone systems in remote work settings. Focused on building strong client relationships and delivering support in fast-paced environments to drive satisfaction and loyalty.

Work History

Owner/Manager Short Term Rental

3 Years 1 Month
The Katy Trail Carriage House | 2023.06 - Current
  • Developed and implemented effective marketing strategies to enhance brand visibility and attract clientele.
  • Managed daily operations to ensure seamless guest experiences and high service standards.
  • Oversaw financial management, including budgeting, forecasting, and expense tracking for sustainable growth.
  • Conducted regular assessments of guest feedback to identify areas for improvement in services offered.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.

Office Manager

19 Years 6 Months
Tiller Trucking | 2007.01 - Current
  • Managed office communications, responding to phone and email inquiries to enhance customer satisfaction and facilitate business operations.
  • Maintained organized records and filing systems to ensure efficient access to information and support overall office productivity.
  • Tracked expenses and managed office budget, identifying cost-saving opportunities that contributed to financial efficiency.
  • Filed income taxes yearly, ensuring accuracy and compliance with regulations.

Real Estate Agent/Broker

9 Years 2 Months
Heartland Real Estate | 2010.03 - 2019.05
  • Addressed client inquiries and resolved issues promptly and professionally through effective communication via phone and email.
  • Coordinated and confirmed appointments between clients and service providers to facilitate smooth real estate transactions.
  • Communicated with clients via phone and email to address inquiries and resolve issues promptly and professionally.
  • Supported clients through each step of the process, providing clear information and timely responses.
  • Demonstrated strong problem-solving skills by resolving conflicts and facilitating smooth transaction processes.
  • Delivered effective presentations and maintained positive client relationships to encourage repeat business and referrals.
  • Guided clients through each step of the process, ensuring clear information and timely responses.

Education

Elementary Education

Northwest Missouri State University | Maryville, MO
77 College hours completed.

General Studies

North Andrew R-V1 | Rosendale, MO
High school diploma

Skills

Office management
Customer service
Sales
Guest communication
Remote work experience
Organizational skills
Multi-line phone systems
Computer skills
Typing
Filing
Presentation skills
Revenue management
Conflict management
Property management
English

Certification

  • Substitute Teaching Certification January 2023 to January 2027
  • Driver's License

Timeline

Owner/Manager Short Term Rental

The Katy Trail Carriage House
2023.06 - CurrentRead More

Real Estate Agent/Broker

Heartland Real Estate
2010.03 - 2019.05Read More

Office Manager

Tiller Trucking
2007.01 - CurrentRead More

North Andrew R-V1

General Studies
Read More

Northwest Missouri State University

Elementary Education
Read More
Tami Tiller