Tami Williams
Center,MO
Summary
Motivated professional with several years of experience offering office support in industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.
Overview
15
15
years of professional experience
Work History
Senior Administrative Assistant
Ralls County Mutual Insurance
Center, MT
09.2011 - 09.2026
- Trained and mentored administrative staff members in company policies, daily task execution, and industry best practices.
- Arranged calendars and meeting logistics for senior staff members
- Monitored emails to general mailbox accounts, ensuring efficient and accurate routing.
- Processed invoices and payments through an automated system.
- Managed office supplies inventory, optimizing order placement to prevent shortages.
- Resolved customer inquiries promptly, reinforcing commitment to high standards of customer service.
- Managed policyholder correspondence for mutual insurance office
- Prepared claims files and confidential insurance documents
- Drafted letters, reports, and internal office memos
- Supported agents with client calls and follow-up tasks
Education
Monroe City High School
Monroe City , MoSkills
- Office administration
- Microsoft Excel
- Customer service
- Problem resolution
- Time optimization
- Strong organizational skills
- Detail orientation
- Presentation design
- Professional phone etiquette
Timeline
Senior Administrative Assistant
Ralls County Mutual Insurance
09.2011 - 09.2026
Monroe City High School