Tamika Bender
North Hollywood,CA
Summary
Dedicated Medical Assistant with extensive experience as a Medical Assistant , skilled in patient care coordination and clinical documentation. Proven ability to enhance patient flow and streamline electronic health records, ensuring accuracy and compliance. Compassionate caregiver committed to fostering trust and delivering high-quality care in fast-paced environments.
Overview
21
21
years of professional experience
Work History
Medical Assistant
OhioHealth Group
Columbus, OH
04.2018 - Current
- Assessed and documented patient vital signs to ensure accurate health records.
- Assisted in administering medications and treatments under physician supervision.
- Managed patient scheduling and coordinated follow-up appointments for optimal care continuity.
- Provided front desk support, handling patient inquiries and maintaining a welcoming environment.
- Implemented streamlined processes for electronic health record management to enhance data accuracy.
- Trained new staff on clinical protocols and office procedures to improve team efficiency.
- Monitored inventory levels of medical supplies, ensuring availability for daily operations.
- Collaborated with healthcare professionals to develop patient care plans reflecting individual needs.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Completed EKGs and other tests based on patient presentation in office.
Medical Assistant
Columbus Public Health
Columbus, OH
09.2005 - 04.2018
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Streamlined patient check-in process, reducing administrative burden for medical staff.
- Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Measured patient pulse oximetry.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Measured patient spirometry.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Completed EKGs and other tests based on patient presentation in office.
Education
GED -
College of The Albermale
Elizabeth City, NCSkills
- HiHIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Patient-focused care
- Data entry
- Phlebotomy
- Reliable team player
- Procedure assistance
- Electronic health records
- Compassionate
- CPR
- Immunization administration
- Phlebotomy techniques
- Specimens collection and processing
- Patient assessments
- Medical procedures
- Laboratory specimen collection
- Professionalism and ethics
- Insurance verification
- Maintaining confidentiality
- Appointment setting
- Compassionate caregiver
- Medical records management
- Patient care coordination
- Patient flow management
- Medical supply inventory
- Medical office administration
- Trustworthy companion
- Adaptable
- Patient management
- Inventory and supply management
- Medical terminology in languages
- Medical billing and coding
- Medical office management
Timeline
Medical Assistant
OhioHealth Group
04.2018 - Current
Medical Assistant
Columbus Public Health
09.2005 - 04.2018
GED -
College of The Albermale