Over 2 years of Dispatcher at Capital City Protective Solutions LLC, adept in leveraging decision-making and customer service skills to enhance emergency response efficiency. Excelled in utilizing dispatch software, contributing to a significant improvement in response coordination. Known for exceptional active listening abilities, ensuring accurate data entry and report generation, enhancing operational effectiveness.
Supports the daily operations of the CCPS police by receiving prioritizing and dispatching emergency and non-emergency calls for police services, utilize a specialized computer software to enter track and compel statical reports including five responses