Tamika Harris, CAM, CAPS
Snellville,United States
Summary
High performance Regional leader with 22+ years of experience delivering high-impact work and a proven track record of team assembly, organization and leadership in a fast-paced environment. Successfully managing over two dozen value adds from acquisition to disposition; resulting in the outperformance of budgeted ROI on each project. Highly proficient at developing, maintaining and exceeding financial goals. Skilled in developing strong internal and external relationships to facilitate collaborative achievement of high priority goals. Committed to lifelong learning and going the extra mile to contribute to facilitate continuous improvement.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Regional Property Manager
CARROLL Management
2015.03 - Current
- Most recently responsible for 3,940 units; 11 properties in Atlanta, Kentucky, and Nashville.
- Successful disposition of 12 assets.
- Responsible for development of financial goals for assigned properties while achieving desired revenue growth, expense management, and financial goals while executing acquisition business model and proforma expectations.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
- Overseeing 6 communities undergoing multi-million-dollar renovations, and successfully achieving 40% ROI while reducing expenses by 3.8%.
- Responsible for overseeing lease-up development, stabilized assets and high-rise community with retail space.
- Responsible for portfolio asset management, capital partner relations, reporting, and overall investment performance: analyze operational budgets and revisions.
- Provides leadership to team of leaders by interviewing, hiring and training team members, and by managing their performance in accordance with company policies, values and business model.
- Provides client satisfaction and retention through timely reporting and on-going communication about performance of properties and responds quickly and efficiently to client/owner’s concerns, questions, and or requests.
- Extensive travel to ensure that appearance and physical aspects of properties meet company’s and owner’s expectations through routine site and safety inspections, and communicate concerns and requests for any capital expenditure, as needed.
Senior Community Manager
Compass Rock Real Estate
2012.03 - 2014.12
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
- Communicated effectively with owners, residents, and on-site associates.
- Successfully implemented a comprehensive resident retention plan that results in average resident renewal ratio of 80% to 85%.
- Increased 80% trending physical occupancy to stabilized 94% physical occupancy, and 96% pre-leased. Successfully maintaining lowest delinquency portfolio-wide; closing out consistently with 1.9% delinquency.
- Prepared Monday Morning Reports for weekly submittal.
- Conducted weekly and bi-weekly conference Calls with Senior Vice President and Asset Managers discussing property performance and additional support needed at other assets within Southeast Portfolio.
- Successfully meeting NOI expectations and making quarterly bonus for two consecutive years.
- Accomplished financial objectives by collecting rents, processing invoices, forecasting requirements, preparing annual budget, scheduling expenditures and analyzing variances.
Multi-Site Senior Manager
Tribridge Residential
2010.01 - 2012.02
- Maximized rental income while minimizing expenses through effective planning and control.
- Responsible for direct supervision of 10 employees. Supervised contractors providing recurring services and monitor specific contractor performance to ensure substantial compliance with contract specifications.
- Maximized income and collections, while controlling expenses as outlined with approved budget.
- Ensured property staffing, scheduling and supervision of all on-site associates to ensure that each person performs their respective responsibilities through effective training, motivation and development.
- Successfully reduced delinquency from 27% uncollected to 2.9%.
- Increased resident retention from 45% to 75% by implementing resident retention programs (i.e., renewal parties, resident functions and promotional specials).
- Conducted weekly pricing calls with Portfolio Manager and Asset Manager to ensure that current effective rents are in line with submarket.
- Prepared monthly owner reports for Asset Manager as required per company policy.
- Managed all capital projects including demolition work, major roof repair, mold remediation, asphalt repair and erosion remediation.
- Successfully prepared five assets for sale including conducting broker and lender tours, transfer/cancellation of vendors and utilities & staff retention/stabilization: resulting in the successful disposition of 4 apartment communities.
Senior Community Manager
McKinley, Inc
2009.08 - 2010.09
Area Community Manager
AMC Management
2008.01 - 2009.01
Community Manager
Lincoln Property Company
2007.02 - 2008.03
Education
High School Diploma -
Tri-Cities High School
East Point, GA06.1994
Skills
- Contract Negotiation
- Performance Assessment
- Financial Management
- Budgetary Control
- Data Analysis
- Workflow Delegation
- Vendor Relations
- Yardi/Payscan
- LRO
- Value Add/Renovations
Certification
- CAM - Certified Apartment Manager
- CAPS - Certified Apartment Portfolio Supervisor candidate
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Regional Property Manager
CARROLL Management
2015.03 - Current
Senior Community Manager
Compass Rock Real Estate
2012.03 - 2014.12
Multi-Site Senior Manager
Tribridge Residential
2010.01 - 2012.02
Senior Community Manager
McKinley, Inc
2009.08 - 2010.09
Area Community Manager
AMC Management
2008.01 - 2009.01
Community Manager
Lincoln Property Company
2007.02 - 2008.03
High School Diploma -
Tri-Cities High School
- CAM - Certified Apartment Manager
- CAPS - Certified Apartment Portfolio Supervisor candidate
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