Tamika Reddick
Portsmouth,VA
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
14
14
years of professional experience
Work History
Supervisor
Superior Cleaning LLC
03.2018 - Current
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Cleaning Team Leader
ABM Industries
06.2010 - 01.2018
- Improved team efficiency by implementing streamlined cleaning processes and schedules.
- Enhanced client satisfaction through consistent high-quality service delivery and attention to detail.
- Reduced employee turnover with effective hiring, training, and ongoing performance management of cleaning staff.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Increased team productivity through regular evaluations and constructive feedback on individual performance.
- Managed inventory efficiently, ensuring the availability of necessary supplies and minimizing waste.
- Resolved client issues promptly, maintaining professional relationships and ensuring repeat business.
Education
GED -
Chesapeake Adult Learning Center
Chesapeake, VA06.2008
Skills
- Business Development
- Staff Management
- Data Analytics
- Strategic Planning
- Inventory Control
- Policy Enforcement
- Training and mentoring
- Inventory Oversight
Timeline
Supervisor
Superior Cleaning LLC
03.2018 - Current
Cleaning Team Leader
ABM Industries
06.2010 - 01.2018
GED -
Chesapeake Adult Learning Center
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