Summary
Overview
Work History
Education
Skills
Certifications
Timeline
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Tamikia Ryan

Lakeland,GA

Summary

Highly Proactive Manager offering 15+ years of experience in team leadership in the Foodservice industry. Background includes sales, management, and customer service in fast-paced settings. Superior knowledge of fine dining and dedication to fantastic dining experiences. Trained in POS systems as well as ServSafe certified with the understanding of food and beverage pairings and great salesmanship to upwards of 500 dinner guests at a private club. Known for maintaining speed and accuracy in high-traffic times. Managerial forte dedicated to going above and beyond to create unforgettable guest experiences. Ready to apply much knowledge and experience!

Overview

17
17
years of professional experience

Work History

Manager

Kinderlou Forest Golf Club LLC
06.2020 - 06.2023
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
  • Controlled labor hours and inventory costs through hands-on management and proactive changes.
  • Reviewed and approved employee schedules and timesheets.

Manager/Head Waitress

Valdosta Country Club
03.2017 - 06.2020
  • Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers
  • Kept server areas clean and stocked during service hours to increase efficiency while serving tables
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
  • Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
  • Trained staff members on use of POS system.
  • Upheld high standards of professionalism when dealing with customer issues, supporting serving staff and waiting on tables.

Manager

McDonald's
02.2014 - 03.2017
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand
  • Trained and guided team members to maintain high productivity and performance metrics
  • Established and maintained positive work environment to enhance retention and productivity
  • Communicated best practices among on-site and external personnel to align efforts and goals
  • Key holder. Entrusted in the daily opening and closing of restaurant

Head Teacher

Rope Of Hope Outreach Program
02.2006 - 02.2014
  • Provided after school hot meals and tutoring to over 60 kids in and around our community
  • Taught and conducted daily drug prevention scenarios
  • Applied play-based strategies, including crafts and games, to provide diverse approaches to learning
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies

Education

High School Diploma -

Lanier County High School
Lakeland, GA
06.1997

Skills

  • Upselling techniques
  • Management
  • Safe Food Handling Practices
  • Personnel Scheduling
  • Leadership
  • Guest relations
  • Communication skills
  • Time Management
  • Conflict Resolution
  • Team Leadership
  • Problem Solving Skills
  • Operations oversight
  • Event Set Up

Certifications

ServSafe Certified

Timeline

Manager

Kinderlou Forest Golf Club LLC
06.2020 - 06.2023

Manager/Head Waitress

Valdosta Country Club
03.2017 - 06.2020

Manager

McDonald's
02.2014 - 03.2017

Head Teacher

Rope Of Hope Outreach Program
02.2006 - 02.2014

High School Diploma -

Lanier County High School

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Tamikia Ryan