Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Open To Work

Tamiko A. Neal

Annapolis,MD

Work Preference

Job Search Status

Open to work
Desired start date: Open to discussion

Desired Job Title

Executive AssistantEvent CoordinatorAdministrative AssistantOffice Manager

Work Type

Full Time

Location Preference

Hybrid
Location: Annapolis, MD, USLanham, MDBaltimore, MD
Open to relocation: Yes

Salary Range

$93000/yr - $97000/yr

Important To Me

Career advancementWork-life balanceCompany CulturePersonal development programsHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leave401k match

Summary

Results-driven Executive Assistant and Event Coordinator with experience in executive support and event management. Manage complex schedules and coordinate executive meetings to optimize workflows. Implement filing systems that improve document management efficiency while maintaining confidentiality and supporting senior executives. Organize agency-wide and shareholder events that boost employee engagement and customer satisfaction.

Overview

30
30
years of professional experience

Work History

Event Coordinator

DEPARTMENT OF HOUSING AND COMMUNITY DEVELOPMENT
Lanham, MD
04.2023 - Current
  • Facilitate and organize agency-wide events accommodating up to 500 employees to elevate office morale and encourage collaboration.
  • Collaborate with local organizations to boost event visibility and participation.
  • Develop promotional materials for community outreach initiatives.
  • Schedule stakeholder meetings to align event objectives and expectations.
  • Facilitate team communication to ensure seamless event execution.
  • Organize volunteer efforts for community service projects in housing development.
  • Create detailed reports outlining planning progress, timelines, budgets, and key information.
  • Provide on-site support during events, resolving issues as needed.
  • Manage logistics related to transportation, catering, and entertainment for events.

Executive Assistant to the Office of the Secretary

DEPARTMENT OF HOUSING AND COMMUNITY DEVELOPMENT
Lanham, MD
03.2019 - Current
  • Provide executive assistant support by managing daily operations, maintaining executive schedules, arranging meetings, and preparing agendas. Set up logistics and update senior management calendars. Answer calls and emails, assisting as needed.
  • Organize complex calendars, meetings, and travel for executives to optimize time and schedules.
  • Streamline communication for executives and directors by effectively managing, drafting, analyzing, and routing correspondence, letters, and documents.
  • Serve as a liaison between executives and internal as well as external stakeholders, facilitating communication, addressing inquiries, and coordinating information to ensure smooth operations and promote collaboration between departments and outside partners.
  • Maintain contact with senior staff to relay guidelines, deadlines, and sensitive updates on behalf of executives.
  • Prepare confidential projects and provide updates requiring discretion and judgment.
  • Conduct research to support policy and programs. Prepare reports and presentations to enhance communication.
  • Plan, organize, and supervise the work of subordinate staff, including all levels.
  • Organize departmental events and facilitate communication with stakeholders.
  • Coordinate meetings, provide security, and greet visitors, including VIPs and candidates.
  • Serve as PCard holder for office purchases. Assist staff with purchase orders for department procurements.
  • Arrange IT and facility requests to equip new employees with needed resources.
  • Handled confidential correspondence with discretion and maintained professional standards in all communications.
  • Managed the Governor's Office correspondences directed to the Department of Housing and Community Development, facilitating prompt and accurate communication with constituents by reading, researching, responding, and drafting documents.

Billing Specialist/Administrative Assistant

GRM DOCUMENT MANAGEMENT
MD, MD
06.2017 - 03.2019
  • Managed client inquiries related to billing discrepancies promptly. Calculated penalties, interest, and late fees for past-due client payments, verified discrepancies, and resolved issues.
  • Responded to customer inquiries on billings, payments, and account status, ensuring clarity and satisfaction.
  • Utilized billing software to generate reports and track account status effectively.
  • Established billing policies to streamline processes.
  • Assisted in developing strategies for improving collections processes.
  • Resolved extensive backlogs by organizing disarrayed processes and records using automated systems.
  • Worked with team members to identify and develop process improvements.
  • Processed new hire background checks and health benefit information for headquarters finalization.

Office Administrator

RETIREMENT PLANNING SERVICES, INC.
MD, MD
11.2015 - 03.2017
  • Developed and implemented office procedures that streamlined workflow and enhanced overall productivity.
  • Supported three financial advisors and staff with daily administrative and management tasks, including scheduling meetings and reviewing correspondence and requests from staff and clients to ensure smooth operations.
  • Maintained accurate client records, and maintained filing systems, including electronic databases and record within the company database systems.
  • Assisted in preparing documents for client consultations and presentations.
  • Coordinated and hosted multiple client seminar events, averaging two to three sessions monthly, along with client appreciation luncheons; created invitations and promotional materials, and managed venue research and bookings.
  • Worked directly with the marketing director on weekly postings and master reports to facilitate oversight for all aspects of composition, editing, and preparation of final copy from draft to distribution.
  • Directed vendor relations, and maintained equipment tracking records.

Executive Aide to the Deputy State Court Administrator

ADMINISTRATIVE OFFICE OF THE COURTS
MD, MD
05.2009 - 07.2015
  • Oversaw activities for the Deputy State Court Administrator related to Appellate Courts, Conference of Circuit Judges, Conference of Circuit Clerks, and Judicial Council, including drafting correspondence, minutes, agendas, presentations, and meeting schedules.
  • Facilitated effective communication between judicial staff and external stakeholders to ensure clarity and collaboration.
  • Facilitated meetings to discuss operational challenges and strategic solutions.
  • Assisted in implementing policy, procedure, and other administrative changes.
  • Completed special projects, which included research and follow-up on any issues and concerns to the State Court Administrator, Deputy State Court Administrator, judges, and clerks of the courts, with discretion and confidentiality.
  • Coordinated training programs for court personnel, enhancing skills and knowledge; facilitated Annual Law Clerk orientation for up to 200 new law clerks.
  • Used initiative and judgment to independently problem-solve and prioritize any issues using strong organizational, administrative, and time management skills.

911 Emergency Dispatcher

Wicomico County Sheriff's Office
Salisbury, MD
04.2007 - 07.2009
  • Operated multi-line phone systems to receive emergency calls.
  • Coordinated response efforts with police, fire, and medical teams.
  • Maintained accurate call logs and incident records for dispatch operations.
  • Monitored radio communications to relay critical information promptly.
  • Conducted location verification for callers in distress situations.
  • Provided clear instructions to callers during emergencies and crises.
  • Received incoming calls from the public and determined the nature of the emergency.
  • Acted calmly and professionally under pressure while making decisions in high stress situations.
  • Provided pre-arrival instructions over the phone such as CPR and first aid instructions, fire evacuation procedures.
  • Provided support services for police officers in the field by locating addresses, researching suspects, running license plate numbers.
  • Monitored multiple radio frequencies while entering data into computer system, ensuring timely communication of critical information.
  • Updated records in database with detailed notes about incidents including suspect descriptions, vehicle information.
  • Maintained contact with field units via radio, providing directions and assistance.
  • Assessed callers' needs and dispatched appropriate personnel to respond to emergencies.
  • Communicated effectively with other dispatch centers to coordinate resources when responding to large scale events.
  • Utilized mapping software programs to plot locations of incidents quickly and accurately.
  • Verified caller identity before dispatching personnel to ensure safety of responders.
  • Adhered strictly to departmental policies and protocols related to handling emergency communications.
  • Identified priority calls based on severity of situation, urgency, or special circumstances.
  • Facilitated coordinated responses among multiple law enforcement agencies during multi-jurisdictional incidents, improving overall emergency response collaboration.
  • Attended regular training sessions on new systems and technologies used within the dispatch center.
  • Created detailed incident reports capturing all pertinent information for each emergency call, enhancing record accuracy and response effectiveness.
  • Screened incoming calls for accuracy and completeness of information provided.
  • Dispatched police officers and emergency personnel to calls for service.
  • Took caller information, read associated computer information and documented vital details in call tracking and assignment system.

  • Mitigated risks and emergency response delays by efficiently monitoring public safety field units.
  • Responded to emergency calls routed by automatic distribution system.

Administrative Assistant/Paralegal

SINCLAIRPROSSER LAW, LLC
MD, MD
08.2003 - 02.2009
  • Supported a four-attorney team by managing scheduling and meeting logistics across three offices.
  • Liaised with government agencies to review fiduciary accountings and ensure compliance.
  • Handled confidential documentation organized per established protocols.
  • Processed tax forms, life insurance policies, and bank statements for efficient filing with courts.
  • Produced written correspondence, including memos and reports addressing various inquiries.
  • Utilized Microsoft Excel for data entry and record keeping.
  • Facilitated communication between departments to promote effective collaboration.
  • Monitored office supplies inventory to ensure adequate stock levels.

Education

Some College (No Degree) - Sociology

UNIVERSITY OF MARYLAND, COLLEGE PARK
College Park, MD
College Park, MD

Skills

  • High-level Executive support
  • Policy analysis and interpretation
  • Meeting and conference planning
  • Proposal writing
  • Expense tracking and calendar management
  • Time management
  • Adaptability and flexibility
  • Independent problem solving
  • Attention to detail
  • Team collaboration
  • Networking and communication
  • Conflict resolution
  • Guest coordination and stakeholder engagement
  • Social media management
  • Microsoft Office proficiency
  • Workday experience
  • Event management
  • Budget tracking and management
  • Logistics coordination
  • On-site execution and catering coordination
  • Venue and vendor management

Timeline

Event Coordinator

DEPARTMENT OF HOUSING AND COMMUNITY DEVELOPMENT
04.2023 - Current

Executive Assistant to the Office of the Secretary

DEPARTMENT OF HOUSING AND COMMUNITY DEVELOPMENT
03.2019 - Current

Billing Specialist/Administrative Assistant

GRM DOCUMENT MANAGEMENT
06.2017 - 03.2019

Office Administrator

RETIREMENT PLANNING SERVICES, INC.
11.2015 - 03.2017

Executive Aide to the Deputy State Court Administrator

ADMINISTRATIVE OFFICE OF THE COURTS
05.2009 - 07.2015

911 Emergency Dispatcher

Wicomico County Sheriff's Office
04.2007 - 07.2009

Administrative Assistant/Paralegal

SINCLAIRPROSSER LAW, LLC
08.2003 - 02.2009

Some College (No Degree) - Sociology

UNIVERSITY OF MARYLAND, COLLEGE PARK

Similar Profiles

CREATE PROFILE
Tamiko A. Neal