TaMiyah Stenson
Knoxville,TN
Summary
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task while maintaining a safe and encouraging environment.
Overview
2
2
years of professional experience
Work History
Shift Manager
Wendy's
03.2022 - 12.2023
- Trained and mentored new employees to maximize team performance and operating productively.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Excelled in every store position and regularly backed up front-line staff.
- Cultivated professional working relationships with peers and supervisors.
- Increased customer satisfaction and grew business by maintaining close relationships with customers.
- Maintained customer satisfaction with forward-thinking strategies focused on active listening, addressing customer needs, and resolving concerns.
Education
No Degree - Criminal Justice
Pellissippi State Community College
Knoxville, TN2025
High School Diploma -
Austin East High School/Magnet
Knoxville, TN05.2023
Skills
- Schedule Oversight
- Team Development
- Interpersonal Skills
- Decision-Making
- Hiring and Recruiting
- Handling Customer Complaints
- Safety Compliance
Timeline
Shift Manager
Wendy's
03.2022 - 12.2023
No Degree - Criminal Justice
Pellissippi State Community College
High School Diploma -
Austin East High School/Magnet
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