Tammi Kim
Kent,WA
Summary
Hardworking and motivated Server with 6 years of experience and record of success in restaurant industry. Solid history balancing team performance, customer service targets and business objectives.
Overview
5
5
years of professional experience
Work History
Server
Underground Kitchen
Federal Way, WA
10.2023 - Current
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Cleaned tables and chairs to prepare dining area for next customers.
Manager
Cafe Seoul
Federal Way, WA
02.2023 - Current
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Developed annual goals for each department based on market trends and competitor analysis.
Server
Baegopa
Seattle, WA
04.2021 - 02.2023
- Cleaned and organized grilling area, stocked supplies, and prepared food items to order.
- Trained new employees to perform duties.
- Stocked service areas with supplies during slow periods.
Server
Oshio Teriyaki
Enumclaw, WA
02.2019 - 02.2022
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Served food and beverages to patrons and confirmed complete orders.
Education
Some College (No Degree) -
Green River Community College
Auburn, WASkills
- Dining Customer Service
- Strategic Planning
- Customer Service
- Time Management
Languages
Korean
Native/ Bilingual
Timeline
Server
Underground Kitchen
10.2023 - Current
Manager
Cafe Seoul
02.2023 - Current
Server
Baegopa
04.2021 - 02.2023
Server
Oshio Teriyaki
02.2019 - 02.2022
Some College (No Degree) -
Green River Community College
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