TAMMI W. ALLEN-OLIVER
Case Manager/Mental Health Consultant
Moseley,Virginia
Summary
Perform counseling duties to assist others with making decisions, problem solving, and generating positive self-esteem. Possess strong interpersonal and communication skills. Assist others in utilizing available community resources to meet personal, social, physical, mental health, and economic needs of consumers. Lead and train counselors and interns engaged in related therapeutic care and activities. Ensure consumers receive necessary care and provide direct care services as needed.
Dedicated Human Service worker well-versed at liaising with clients to foster access to community resources, treatment and assistance programs. Strong background in supporting client treatment plans. Compassionate and driven with unfailing work ethic and passion for helping others.
Overview
1
1
Certification
25
25
years of professional experience
Work History
Program Coordinator
Poplar Springs Hospital
09.2024 - Current
- Facilitate daily and therapeutic psycho-educational groups on topics such as coping skills, emotional regulation, relapse prevention, communication, mindfulness, and wellness planning
- Adapt group content to meet the needs and cognitive abilities of diverse client populations
- Document engagement and progress in the patients’ medical record
- Develop and update curriculum and materials for psychoeducational programming
- Assist in onboarding new patients to program services and orient to expectations
- Ensure that delivered services follow regulatory and accreditation standards
- Coordinate and monitor mental and health symptoms
- Educating consumers on identifying triggers of diagnoses
- Provide educational and recreational activities
- Complete progress note documentation daily per individual
- Observation assessment of patients with medical conditions such as diabetes, HIV, detoxes, seizures
- Coordinate with nursing, doctors and other treatment team members
Director of Crisis Stabilization Unit
TAG, Henrico Virginia
02.2018 - 10.2022
- Interview and assess individuals for hiring, provide direct/indirect supervision, training, and disciplinary actions for staff
- Review and approve progress notes, service plans, quarterly reports, discharge summaries, and supporting documents
- Provide and arrange for therapeutic interventions as appropriate for consumers and our caseworkers
- Screen referrals for appropriate consumer admission
- Review, complete, and audit case files
- Consult and coordinate with other agencies and individuals in relation to consumer/resident records, rights, and responsibilities
- Provide consumer coverage as needed
- Conduct treatment team meeting weekly
- Assess crisis situations and provide services for individuals with diagnosis of mental illness, developmental delays, and substance abuse according to agency protocol
- Complete fact-finding assessments for individuals in need of crisis stabilization
- Facilitate group activities for individuals with mental illness, developmental delays, and substance abuse
- Develop and implement service plans for individuals with mental health illness, developmental delays, and substance abuse
- Provide case management services to include crisis stabilization, mental health skills building, and intensive in-home, and substance abuse
- Facilitate emergency psychiatric hospitalization
- Facilitate transition into the community setting after discharge from psychiatric or residential treatment centers
Director of Crisis Stabilization Unit
Hargrove, Oliver, and Parker Inc.
07.2013 - 02.2018
- Interview and assess individuals for hiring, provide direct/indirect supervision, training, and disciplinary actions for staff
- Review and approve progress notes, service plans, quarterly reports, discharge summaries, and supporting documents
- Provide and arrange for therapeutic interventions as appropriate for consumer and or casework
- Screen referrals for appropriate consumer admission
- Review, complete, and audit case files
- Consult and coordinate with other agencies and individuals in relation to consumer/resident records, rights, and responsibilities
- Provide consumer coverage as needed
- Conduct treatment team meeting weekly
- Assess crisis situations and provide services for individuals with diagnosis of mental illness, developmental delays, and substance abuse according to agency protocol
- Facilitate group activities for individuals with mental illness, developmental delays, and substance abuse
- Interview and assess adolescents in foster care with mental health diagnoses for services
- Develop and implement individual service plans for individuals with mental health illness, developmental delays, and substance abuse
- Provide case management services to include crisis stabilization, mental health skills building, and intensive in-home, and substance abuse
- Facilitate emergency psychiatric hospitalization
- Facilitate transition into the community setting after discharge from psychiatric or residential treatment centers
- Complete monthly, quarterly, and discharge reports
- Coordinate services with social workers
- Complete tasks assigned by CEO, CFO, and COO
SAIOP/Crisis Work
Hargrove, Oliver and Parker Inc.
01.2016 - 01.2018
- Screen clients and gather information used to make the determination for the need for additional professional assistance
- Perform and complete the administrative component (insurance verification) necessary for program admission
- Orient new clients to program’s rules, goals, procedures, services, costs, and the rights of the clients
- Assist the client in identifying problems, identifying goals, and agreeing on treatment process
- Implement substance abuse treatment plan as directed by the clinical supervisor
- Implement case management services that link agencies, clients, and resources, in a manner that achieves goals and objectives
- Provide assistance identifying appropriate crisis interventions to client when acute mental, emotional, or physical distress is presented
- Educate client by providing information about mental illness and drug abuse to include available services and resources
- Encourage clients to utilize available support systems and community resources to meet the identified needs clinically and in treatment planning
- Report and chart information about the client’s treatment, progress, and other client related data
- Consult with Clinical Supervisor and other professionals to ensure that quality care is provided
Independent Living Program Director
Hargrove, Oliver, and Parker Inc.
07.2008 - 07.2013
- Screening clients and gathering information is used to make the determination for the need for additional professional assistance
- Perform client intake and complete the administrative and initial assessment tasks necessary for admission to the program
- Orient new clients to program’s rules, goals, procedures, services, costs, and the rights of the clients
- Assist the client in identifying problems to be addressed, identify goals, and agree on treatment process
- Support and assist clients, individually and in groups
- Utilize available resources to meet client’s personal, social, and health needs
- Provide guidance and assist clients to develop self sufficiency
- Develop and implement individual service plans
- Prepare monthly and quarterly foster care reports
- Attend and report at FAPT meeting
- Provide documentation and participate in court proceedings
Senior Foster Care Social Worker
Hopewell Department of Social Services
01.2006 - 01.2008
- Support and assist clients, individually and in groups
- Utilize available resources to meet client’s personal, social, and health needs
- Provide guidance and assist clients to develop self sufficiency
- Develop and implement individual service plans
- Supervise foster care workers
- Provide documentation and participate in court proceedings
Child Protective Service Social Worker
Wayne County Department of Social Services
04.2005 - 01.2006
- Conduct child protective service investigations
- Prepare referrals of neglect, abuse, and dependency
- Perform home assessments regarding safety concerns
- Conduct home studies for the placement of children
- Develop and implement safety agreements
- Provide documentation and participate in court proceedings
- Conduct emergency removals per agency and state criteria
Remediation Instructor
Southern Alternative School
01.2002 - 05.2004
- Prepare lesson plans and perform office duties
- Document disciplinary actions
- Tutor students in Reading with behavioral problems
- Prepare and Administer State End of Grade Tests
- Part-time
Dormitory Supervisor
Salem Lodge
06.2001 - 01.2002
- Supervise and monitor 15-25 developmentally challenged students
- Develop and implement evening activities for students
- Facilitate anger management groups
- Preparing daily reports
- Counsel and advised students in behavior management activities
- Aid with daily living skills
- Internship
Education
Bachelor of Science - Human Service Counseling
12-2004
Bachelor of Science - Psychology
12-2004
Associate of Applied Science - Human Services concentration in Gerontology
05-2001
Associate of Applied Science - Human Services. Concentration in Gerontology
05-2001
Skills
- Program management
- Office administration
- Proactive mindset
- Strategic planning
Certification
- CPR/First Aide
- Crisis Wave
- Handle with Care
- Trauma and Grief training
- QMHP license number 0732000570
- Adult Mobile Crisis Training
- Hybrid-Adult to Youth Hybrid Mobile Crisis Training
- Addiction & The Brain: Innovation Approaches to Treatment
- Disarming the Suicidal Mind: Evidenced-Based Assessment and Intervention
Timeline
Program Coordinator - Poplar Springs Hospital
09.2024 - Current
Director of Crisis Stabilization Unit - TAG, Henrico Virginia
02.2018 - 10.2022
SAIOP/Crisis Work - Hargrove, Oliver and Parker Inc.
01.2016 - 01.2018
Director of Crisis Stabilization Unit - Hargrove, Oliver, and Parker Inc.
07.2013 - 02.2018
Independent Living Program Director - Hargrove, Oliver, and Parker Inc.
07.2008 - 07.2013
Senior Foster Care Social Worker - Hopewell Department of Social Services
01.2006 - 01.2008
Child Protective Service Social Worker - Wayne County Department of Social Services
04.2005 - 01.2006
Remediation Instructor - Southern Alternative School
01.2002 - 05.2004
Dormitory Supervisor - Salem Lodge
06.2001 - 01.2002
Wayne Community College - Associate of Applied Science, Human Services concentration in Gerontology
University of Mount Olive - Bachelor of Science, Psychology
University of Mount Olive - Bachelor of Science, Human Service Counseling
Wayne Community College - Associate of Applied Science, Human Services. Concentration in Gerontology