Tammie Baker
Locust Grove,GA
Summary
Optimistic, creative and hardworking specialist looking to join passionate team at exciting, charming and unique company.
Overview
24
24
years of professional experience
Work History
Sales Associate
Sleep Number Corporation
12.2023 - 09.2024
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Office Manager
J&A Runners LLC
05.2021 - 04.2024
- Managed driver assignments, ensuring optimal use of resources while balancing workload and driver safety concerns.
- Processed paperwork accurately and efficiently to maintain compliance with industry regulations and standards.
- Oversaw and enforced compliance with all safety regulations and DOT regulations.
- Monitored and tracked status of shipments in transit to confirm on-time delivery.
- Handled incoming calls and emails from customers regarding issues with deliveries.
- Reviewed paperwork and contracts prior to dispatching crew members to support accuracy and clarify understanding of details.
Customer Service Representative Specialist
Spectrum
02.2012 - 03.2022
- Assisted customers by answering questions, responding to inquiries and handling there accounts, open and close accounts, giving and receiving equipment.
- Improved customer satisfaction by actively listening to concerns and providing timely resolutions.
- Enhanced client retention rates by building strong relationships through consistent communication and followups.
- Delivered exceptional customer service through proactive problem-solving and efficient resolution of issues.
Sales Associate
Kay Jewelers Inc.
09.2000 - 02.2012
- Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise. Open new accounts, cleaned jewelry, payments.
- Achieve certificate as Certified Diamontologist.
- Prepared merchandise for sales floor by pricing, tagging, and ordering merchandise.
Education
High School Diploma - General Studies
Ecorse Community High School
Ecorse, MI1989
Skills
- Problem-solving skills
- Background in sales
- Customer service
- Cash handling
- Excellent people skills
Timeline
Sales Associate
Sleep Number Corporation
12.2023 - 09.2024
Office Manager
J&A Runners LLC
05.2021 - 04.2024
Customer Service Representative Specialist
Spectrum
02.2012 - 03.2022
Sales Associate
Kay Jewelers Inc.
09.2000 - 02.2012
High School Diploma - General Studies
Ecorse Community High School
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