Tammie Hall-Reynolds
Hosford,FL
Summary
Dynamic Phlebotomy Supervisor with proven expertise at Calhoun Liberty Hospital, excelling in team leadership and adaptable problem-solving. Enhanced patient experience through process improvements, achieving reduced wait times. Skilled in venipuncture and committed to maintaining high standards of safety and compliance while fostering strong relationships with healthcare providers.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Phlebotomy Supervisor
Calhoun Liberty Hospital
Blountstown, FL
10.2024 - Current
- Supervises daily phlebotomy operations, ensuring adherence to safety protocols and best practices.
- Trains and mentored new staff on proper blood collection techniques and equipment usage.
- Implements process improvements to enhance patient experience and reduce wait times.
- Coordinates with laboratory teams to ensure timely processing of specimens for accurate results.
- Performs tasks as member of line staff to reduce wait time.
- Notifies management of compliance and workplace safety issues from department and recommended simple solutions.
- Develops training materials to standardize phlebotomy practices across nursing staff.
- Facilitates communication between departments to streamline workflows and enhance service delivery.
- Conducts regular quality assurance checks on procedures and documentation compliance.
- Monitors inventory levels of supplies, optimizing resource allocation for efficiency.
- Provides support during high-volume periods by stepping in as needed to perform phlebotomy duties alongside the team.
- Establishes strong working relationships with referring physicians and other healthcare providers, ensuring timely communication of test results.
Phlebotomy Site Coordinator
Laboratory Corp Of America
Tallahassee, FL
04.2004 - 10.2024
- Manages phlebotomy staff, assigns work, and serves as the supervisor designee.
- Provides ongoing training, performs competency assessments for new hires, and ensures staff follows established protocols.
- Monitors patient flow and wait times, ensures accurate documentation and sample labeling, and adheres to safety/regulatory guidelines.
- Performs complex phlebotomy procedures, including blood draws and potentially Point of Care (POC) testing.
- Addresses patient complaints and maintains a professional, efficient environment.
- Coordinated site operations to ensure compliance with regulatory standards and quality assurance protocols.
- Maintained a safe and productive work environment by enforcing strict adherence to safety guidelines, promptly addressing any hazards or non-compliance incidents.
- Facilitated training sessions for new staff, enhancing team capabilities and ensuring consistent quality of work.
Phlebotomist
South Coast Medical Group
Savannah, GA
09.2003 - 04.2004
- Collected blood samples using various techniques, ensuring patient comfort and safety during procedures.
- Maintained accurate records of patient information and sample collection details in electronic health systems.
- Adhered to infection control standards, minimizing risks associated with phlebotomy practices.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Centrifuged blood samples as outlined in clinical protocols.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Packaged and shipped specimens to central lab daily.
- Used personal protective equipment correctly to protect coworkers and patients.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
Education
High School Diploma -
Newport Pacific High School
Scranton, PACertificate of Technical Studies - Phlebotomy Technician
Savannah Technical College
Savannah, GASkills
- Venipuncture
- Adaptable problem-solving
- Sample and specimen collection
- Team leadership
Certification
- Licensed CPT-NHA
- BLS
Timeline
Phlebotomy Supervisor
Calhoun Liberty Hospital
10.2024 - Current
Phlebotomy Site Coordinator
Laboratory Corp Of America
04.2004 - 10.2024
Phlebotomist
South Coast Medical Group
09.2003 - 04.2004
High School Diploma -
Newport Pacific High School
Certificate of Technical Studies - Phlebotomy Technician
Savannah Technical College