Tammie Reynolds
Sandy,UT
Summary
Extremely organized, compassionate, proactive, and detail-oriented brain tumor oncology patient coordinator with 10+ years of experience in juggling the schedule of multiple Neuro oncologist and neurosurgeons as well as meeting the needs of the patients and the brain tumor team. Adept in performing in a high-pressure environment with the ability to organize, prioritize work, and meet deadlines.
Overview
22
22
years of professional experience
Work History
Oncology Patient Coordinator
Huntsman Cancer Institute - Brain Tumor Team
Salt Lake City, UT
07.2011 - 09.2021
- Facilitate and coordinate all incoming (internal and external) new patient referrals to the multi-disciplinary Neuro-Oncology treatment team
- Prior to a patient visit to the brain tumor clinic, communicate/send the new patient letter and other important documents and instructions in order to prepare them for their visit to the brain tumor clinic.
- Coordinate between neuro-oncology, neurosurgery, radiation oncology, radiology, and pathology.
- Request, track, collect, and coordinate necessary internal and external medical documentation and materials in preparation for new patient consultation.
- Assist in obtaining authorizations and extremely skilled in obtaining GAP exceptions from insurance plans that are not contracted with our facility.
- Coordinate and facilitate the weekly Huntsman Multi-Disciplinary Neuro- Oncology Treatment Planning Conference involving over 50 medical professionals including Attending physicians, Fellows, Residents, Advanced Practice Providers, nurses, clinical trial coordinators, radiologist, and pathologist, as well as facilitate providers receiving CME credit.
- Ensure MRIs and CT scans are uploaded into the PACS system in a timely manner as well as ensuring pathology slides are coordinated with the lab for processing in a timely manner.
- Assist manager with administrative duties related to new hires.
- Assisted in training new employees.
Receptionist/Insurance specialist
Excel Cosmetic Surgery Center
Provo, UT
01.2010 - 07.2011
- Answered multi-line phones.
- Performed tasks such as filing, faxing, scanning documents, and posting daily charges.
- Prepared medical record packets for insurance review.
- Requested authorization for surgical procedures from insurance companies.
Nanny
Julia Hicken
Lehi, Utah
08.2006 - 05.2011
- Assisted with light housekeeping duties as well as running errands.
- Played games, worked on puzzles and read books to child.
- Engaged with child on age-appropriate level.
- Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Taught child everyday skills and language.
Insurance and account specialist
Dr. Martelli and Associates
St.Mary's, GA
10.2000 - 05.2006
- Performed daily insurance eligibility verification.
- Assisted in medication refills.
- In charge of all cash flow in the office and depositing money.
- Worked closely with eight different providers and their daily tasks.
- Filed/edited patients charts.
- Assisted in completion of medical forms and authorizations from insurance companies for continuation of care.
- Posted daily charges.
Education
Camden County High School
Skills
- Gathering Information from Patients
- Registration and Scheduling
- Organized and Efficient
- Building Rapport and Credibility
- Calm and Effective Under Pressure
- Resolving Problems
- Verbal and Written Communication
- Administrative and Office Support
- Health Information Access Management
- Attention to Detail
- Punctual and Hardworking
- Reliability and Dedication
References
Randy Jensen, MD, PhD
Neurosurgeon
Huntsman Cancer Hospital
Cell: 801-598-6643
Howard Colman, MD, PhD
Neuro Oncologist
Huntsman Cancer Hospital
Cell: 801-935-0505
Sean Strope, PA
Huntsman Cancer Hospital
Cell: 801-707-1297
Timeline
Oncology Patient Coordinator
Huntsman Cancer Institute - Brain Tumor Team
07.2011 - 09.2021
Receptionist/Insurance specialist
Excel Cosmetic Surgery Center
01.2010 - 07.2011
Nanny
Julia Hicken
08.2006 - 05.2011
Insurance and account specialist
Dr. Martelli and Associates
10.2000 - 05.2006
Camden County High School
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