Tammie Ricci
Aurora,CO
Summary
Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Cashier
Petco Animal Supplies Stores Inc.
Aurora, Colorado
10.2021 - 07.2022
- Issued receipts, refunds, credits or change due to customers.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Conducted price checks for special orders or discounts as requested by customers.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Performed other duties as assigned by management.
- Followed company security procedures for handling large sums of money.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Stocked shelves with merchandise when needed.
- Greeted customers and answered any questions they had about the store's products and services.
Seafood Manager
Safeway
Aurora , CO
05.2008 - 05.2013
- Inspected work areas regularly to ensure cleanliness and hygiene standards were met.
- Ordered supplies necessary for daily operations such as fish, frozen fish knives, gloves
- Delivered superior service to customers during high-volume hours to cultivate great company reputation.
- Maintained accurate records of seafood inventory and sales.
- Conducted regular spot checks on temperature control equipment in refrigerated areas.
- Resolved customer complaints in a timely manner to maintain positive relationships.
- Organized weekly orders from suppliers and managed delivery schedules.
- Developed promotional strategies to increase sales volume.
- Monitored quality of fresh and frozen seafood products.
- Set up displays that showcased the features of various types of seafood items.
- Ensured compliance with all food safety regulations and standards.
Skills
- Cash handling
- Point of sale operation
- Customer service
- Inventory management
- Visual merchandising
- Product knowledge
- Conflict resolution
- Attention to detail
- Time management
- Problem solving
- Team collaboration
- Retail merchandising
- Checkout monitoring
- Customer service excellence
- Written and verbal communication
- Loss prevention
- Empathy and patience
- Clear communication
- Reliability and punctuality
- Point-of-sale system operation
- Customer relations
Certification
- Food safe certification
- Food handling certification
Timeline
Cashier
Petco Animal Supplies Stores Inc.
10.2021 - 07.2022
Seafood Manager
Safeway
05.2008 - 05.2013