Tammie Rogeberg
Sauk City,WI
Summary
Dedicated program support assistant with a solid background in customer service and case management. Skilled in problem-solving and maintaining communication with veterans, ensuring access to essential benefits and resources.
Overview
28
28
years of professional experience
Work History
Program Support Assistant
U.S. Department of Veterans Affairs
Middleton, WI
05.2011 - 09.2025
- Managed administrative tasks for veteran support programs and services.
- Assisted veterans in accessing benefits and resources effectively.
- Provided customer service support to address inquiries from veterans and families.
- Maintained filing systems for records related to programs being supported.
- Reviewed incoming correspondence and took appropriate action as needed.
Inner View Inc.
Jodie Amerell
Cottage Grove, Wisconsin
04.2009 - 12.2010
- Created detailed design plans using CAD software and 3D modeling tools.
- Conducted site assessments to gather measurements and assess client needs.
- Provided expert advice on color schemes, furniture selection, and lighting options.
- Maintained strong relationships with clients through regular communication and updates.
Customer Service Representative
Lands' End
Dodgeville, Wisconsin
03.1998 - 07.2002
- Handled customer inquiries through phone and email channels efficiently.
- Resolved product issues by coordinating with shipping and inventory teams.
- Assisted customers in navigating the online shopping platform effectively.
- Processed returns and exchanges following company policies and procedures.
Education
Associate of Arts - Interior Design
Madison Area Technical College
Madison, WI01-2006
Some College (No Degree) - Nursing Assistant Program
Madison Area Technical College
Madison, WISkills
- Administrative support
- Veteran services
- Customer service
- Attention to detail
- Effective communication
- Problem-solving abilities
- Teamwork and collaboration
- Interpersonal skills
Timeline
Program Support Assistant
U.S. Department of Veterans Affairs
05.2011 - 09.2025
Inner View Inc.
Jodie Amerell
04.2009 - 12.2010
Customer Service Representative
Lands' End
03.1998 - 07.2002
Associate of Arts - Interior Design
Madison Area Technical College
Some College (No Degree) - Nursing Assistant Program
Madison Area Technical College
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