Summary
Overview
Work History
Education
Skills
Caregiver
Timeline
Generic

Tammy Cowan

Summary

Reliable employee with friendly and cheerful disposition when assisting customers with requests and special needs. Excellent history of enhancing the shopping experience at Walmart, through exceptional service and problem-solving skills. Demonstrates professionalism, courtesy, and a strong work ethic, significantly improving team morale and customer satisfaction. Motivated employee offering strong multitasking skills. Dedicated and prepared to start new career, and make meaningful contributions with commitment and drive.

Overview

10
10
years of professional experience

Work History

Cashier

Walmart
02.2014 - 10.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Assisted customers at customer service desk.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Learned duties for various positions and provided backup at key times.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Fostered positive customer relations by resolving complaints and inquiries promptly.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Enhanced customer service experience by efficiently processing returns, refunds, and exchanges, while also resolving transaction issues.

Education

High School Diploma -

Capuchino High School
San Bruno, CA
06-1987

Skills

  • Customer service
  • Professionalism and courtesy
  • Work ethic and integrity
  • Patience and empathy
  • Problem-solving
  • Multitasking and organization
  • Staff mentoring
  • Time management skills
  • Cleaning and sanitizing
  • Reliability and punctuality

Caregiver

Previous experience with working as a caregiver and providing in home health care. Took care of an elderly gentleman where I prepped meals, gave baths, cleaned home, gave medications, escorted him to doctors appointments, and played a variety of games to entertain him. I also had the honor of taking care of my mom and providing the same type of care while she battled breast cancer and brain cancer for several years, until she passed away.

Timeline

Cashier

Walmart
02.2014 - 10.2023

High School Diploma -

Capuchino High School

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Tammy Cowan