Tammy Creel
Panama City,Florida
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
29
29
years of professional experience
Work History
Clerk
Alamo Money Mart
PANAMA CITY, United States
03.2021 - 06.2021
- Provided quality clerical support through data entry, document management, and overseeing operation of office equipment.
- Interacted with customers by phone, or in-person to provide information.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Promptly received and forwarded incoming communications, such as phone calls, and letters, to appropriate staff.
- Managed multiple projects simultaneously using organizational and analytical skills.
- Entered Pawn data using Pawn Brokers app/website, following procedures to keep information private.
Clerk
Alamo Money Mart
PANAMA CITY, FL
01.2003 - 05.2021
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Interacted with customers by phone, email or in-person to provide information.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Reviewed order data to verify transactions and shipping dates.
- Received and routed business correspondence to correct departments and staff members.
- Supported financial operations by managing tax drawers and researching variances.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Promptly received and forwarded incoming communications, such as phone calls, and letters, to appropriate staff.
- Managed multiple projects simultaneously using organizational and analytical skills.
- Informed and supported business leaders through consistent communication and administrative support duties.
- I appraised items to pawn for people
- In charge of setting up register and closing them down at end of day. Handled a lot of money .
- Kept a gun log that had to be in order for ATF
Clerk
Alamo Pawn Shop
Panama City, FL
06.2019 - 04.2021
- Provided quality clerical support through data entry, document management, correspondence and overseeing operation of office equipment.
- Interacted with customers by phone, or in-person to provide information.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Reviewed order data to verify transactions and shipping dates.
- Received and routed business correspondence to correct departments and staff members.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Promptly received and forwarded incoming communications, such as phone calls, and letters, to appropriate staff.
- Managed multiple projects simultaneously using organizational and analytical skills.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Entered pawn information data using pawn brokers website, following procedures to keep information private.
Manager of Operations
McDonald's Restaurant
PANAMA CITY, FL
02.1994 - 11.2002
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Partnered with vendors and suppliers to effectively manage and budget.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Reviewed shift reports to understand current numbers and trends.
- Assisted in recruiting, hiring and training of team members.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Directed management meetings to enhance collaboration and maintain culture based on trust and group problem-solving.
- Directed product flow and informed management of delays and challenges, as well as suggested resolutions.
Education
High School Diploma -
Rutherford High School
Panama City, FL06.1978
Skills
- Creative Thinking
- Microsoft Office
- Record Sorting and Filing
- Reliable and Punctual
- Prioritization and Time Management
- Multitasking and Prioritization
- Self-Motivated
- Accounts Payable and Receivable
Timeline
Clerk
Alamo Money Mart
03.2021 - 06.2021
Clerk
Alamo Pawn Shop
06.2019 - 04.2021
Clerk
Alamo Money Mart
01.2003 - 05.2021
Manager of Operations
McDonald's Restaurant
02.1994 - 11.2002
High School Diploma -
Rutherford High School