Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tammy Fields

Davenport

Summary

Dynamic cashier with proven expertise at Dollar General, excelling in customer service and cash handling. Recognized for enhancing customer satisfaction and loyalty through effective communication and problem resolution. Demonstrated reliability and integrity while maintaining accurate cash drawers and streamlining transactions, contributing to a positive shopping experience.

Overview

19
19
years of professional experience

Work History

Cashier

Dollar General
04.2025 - 06.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Addressed customer needs and made product recommendations to increase sales.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Implemented loss prevention strategies, reducing instances of theft at checkout.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.

Cashier

Walmart
12.2006 - 02.2007
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Education

High School Diploma -

West High School
Davenport, IA
06-2006

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Money handling
  • Reliability and punctuality
  • Cash register operation
  • Order taking
  • Cash register systems
  • Payment processing

Timeline

Cashier

Dollar General
04.2025 - 06.2025

Cashier

Walmart
12.2006 - 02.2007

High School Diploma -

West High School