Tammy Gilliam
Corbin,KY
Summary
Accomplished banking professional with a proven track record at Forcht Bank, excelling in customer service and deposit operations. Expert in enhancing transaction accuracy and implementing efficiency-improving procedures. Known for adaptability, strong work ethic, and effective problem-solving skills, significantly reducing operational errors and fostering a positive team environment.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Concierge Banker III
Forcht Bank
Barbourville, KY
11.2007 - Current
Provide exceptional customer service to customers
Help customers with bank transactions
Promote bank products and services
Take consumer loan applications
Deposit Operations Clerk
Forcht Bank
Barbourville, KY
11.2007 - Current
- Reduced errors in deposit operations by verifying and correcting transactions
- assisting other branches when needed.
- implemented new procedures for deposit operations tasks.
- Input payroll for numerous branches
- Researched teller outages
Proof Operator
Forcht Bank
Barbourville, KY
11.2007 - Current
- Enhanced document accuracy by proofreading and verifying financial data
- Detected out of balance transactions and followed implemented handling procedures.
- Contributed to a positive working environment through effective communication and active participation in team meetings.
Education
High School Diploma -
Bell County High School
Pineville, KY05.1997
Skills
- Customer Service
- Highly Adaptable
- Strong Work Ethic
- Effective problem solving
Certification
Certificate in Bookkeeping/Accounting
Timeline
Concierge Banker III
Forcht Bank
11.2007 - Current
Deposit Operations Clerk
Forcht Bank
11.2007 - Current
Proof Operator
Forcht Bank
11.2007 - Current
High School Diploma -
Bell County High School