Tammy Golden
Bristol,IN
Summary
Office manager with expertise in streamlining operations, enhancing client relationships, and optimizing cash flow management. Proficient in bookkeeping and administrative support, driving efficiency and improving customer satisfaction.
Overview
10
10
years of professional experience
Work History
Office Manager
Big Mike's Auto Sales
Elkhart, Indiana
04.2016 - Current
- Streamlined daily office operations at Big Mike's Auto Sales for efficient workflow.
- Managed front desk activities, greeting visitors and directing inquiries to ensure seamless office communication.
- Handled phone calls, responded to emails, and coordinated courier services effectively.
- Monitored client payments and proactively contacted clients about past due accounts to improve cash flow.
- Performed bookkeeping tasks, including reconciling bank statements and creating journal entries.
- Assisted customers with inquiries, enhancing overall service experience and satisfaction.
- Resolved customer complaints promptly, fostering positive client relationships and enhancing customer loyalty.
Education
GED -
Barbourville High School
Barbourville, KYSkills
- Bookkeeping and accounts receivable
- Cash flow management
- Credit and collections strategies
- Administrative support and management
- Workflow optimization
- Client and customer relationship management
- Effective communication skills
Timeline
Office Manager
Big Mike's Auto Sales
04.2016 - Current
GED -
Barbourville High School