Tammy Gray

Certified Pharmacy Technician

CVS Pharmacy

43812, OH

06.2017 - Current

Provided medication and other healthcare products to customers accurately and efficiently.
Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
Verified accuracy of patient information on prescription orders.
Maintained pharmacy inventory by restocking shelves with medications and supplies.
Received verbal prescriptions from physicians or nurse practitioners via telephone, fax or electronic means.
Processed third-party insurance claims for reimbursement of pharmaceuticals.
Performed administrative duties such as filing, data entry, answering phones.
Adhered to all federal, state and local laws governing the practice of pharmacy technicians.
Followed safety protocols when handling hazardous drugs or materials in accordance with OSHA standards.
Resolved customer complaints regarding product quality or quantity issues.
Maintained a clean work environment by wiping down counters, cleaning spills promptly and properly disposing of waste products.
Checked expiration dates on drug products prior to dispensing them to customers.
Answered questions from customers regarding insurance coverage eligibility requirements.
Entered patient profile information into computer systems accurately and completely.
Ensured accurate billing information was included on prescription orders prior to processing them.
Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
Maintained clean and organized pharmacy shelving and work areas.
Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
Efficiently processed cash register transactions for new and refilled prescription orders.
Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
Verified patients' identities at pickup to prevent sale of wrong medications.