Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tammy Huffman

LaFollette,TN

Summary

Driven and meticulous professional with extensive experience as a Receptionist at Northside Veterinary Clinic, adept in office management and administrative support. Excelled in project coordination and multi-line telephone operation, enhancing client satisfaction and confidentiality. Demonstrated exceptional organizational skills and verbal communication, significantly improving information protection and database accuracy. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements.

Overview

18
18
years of professional experience

Work History

Receptionist

Northside Veterinary Clinic
03.2023 - Current
  • Answered central telephone system and directed calls accordingly.
  • Maintained confidentiality of information regarding clients and company.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Worked with Avia Mark systems.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Kept reception area clean and neat to give visitors positive first impression.

Receptionist

Nightingale Health Care
01.2022 - 03.2023
  • Maintained confidentiality of information regarding clients and company.
  • Corresponded with clients through email, telephone, or postal mail.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Collected [Type] payments, processed transactions and updated relevant records.

Post Op Tech.

Emerald Coast Animal Hospital
07.2015 - 01.2022

Monitored patients behavior and immediately reported any changes to supervising physician.

Treated clients and families with respect and dignity.

Assessed patients progress and reported changes to the supervising physician.

Monitored patients vitals and temperatures after surgery.

Set catheters when needed, also gave vaccinations.

Assisted Technicians in general routine visits and laboratory testing also assisted with X-rays.

Habilitation Technician

Creative Coaching
05.2009 - 07.2015
  • Recognized emergency situations and implemented appropriate procedures to comply with safety rules and regulations.
  • Delivered training needs, behavior management and communication to support goal plans.
  • Supervised and assisted residents with grooming, personal hygiene, meal planning and housekeeping to promote activities of daily living.
  • Cared for patients by providing personal assistance and ambulation.

Receptionist

Haywood Animal Hospital
08.2006 - 05.2009
  • Answered central telephone system and directed calls accordingly.
  • Maintained confidentiality of information regarding clients and company.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Organized, maintained and updated information in computer databases.

Education

High School Diploma -

East Henderson High School
East Flat Rock, NC
05.1992

Skills

  • Project Coordination
  • Bookkeeping
  • Office Management
  • Administrative Support
  • Scheduling
  • Telephone skills
  • Multi-line telephone operation
  • Verbal and written communication
  • Organization skills
  • Information Protection

Timeline

Receptionist

Northside Veterinary Clinic
03.2023 - Current

Receptionist

Nightingale Health Care
01.2022 - 03.2023

Post Op Tech.

Emerald Coast Animal Hospital
07.2015 - 01.2022

Habilitation Technician

Creative Coaching
05.2009 - 07.2015

Receptionist

Haywood Animal Hospital
08.2006 - 05.2009

High School Diploma -

East Henderson High School
Tammy Huffman