Tammy Lefebvre

Innovative and goal-oriented Management professional committed to Federal and State compliance maximizing my skills within an organization to the mutual success and growth of both by providing excellence in internal and external customer service. Dedicated team player skilled at leading internal controls and compliance oversight in a highly regulated healthcare environment to documentation and revenue goals are surpassed. Drives company growth through a proactive, collaborative approach.

• Authorized to work in the US for any employer
• Skills & Abilities
• MANAGEMENT
• Ability to initiate and manage cross-functional teams and multi-disciplinary projects
• Critical thinking, decision making and problems solving
• Excellence in Customer Service - lead by example
• Remote Leadership - 10+ years successfully leading and training employees in both a remote and physical environment.
• REVENUE CYCLE MANAGEMENT
• Healthcare billing and collections
• Account audits and reconciliation
• Budgetary controls maximizing revenue vs. expense
• COMMUNICATION
• Excellent written and verbal communication
• Skilled creation and management of departmental Standard Practices and Operating Procedures
• Effective Facilitator presenting in detail policy and procedure
• Excellent Customer Service and Dispute Resolution through active listening and clear communication
• Maximize results with Executive Management through direct communication
• Maximize professional relationship with subordinate staff through clear communication, mentorship, and teachable moments
• LEADERSHIP
• Employee Retention through organization, respectful, consistent interaction and accolades as warranted
• Flexibility in coaching style leadership, prospering in a fast-paced, high-volume work environment prioritizing both short-term and long-term objectives
• Project positivity for optimal performance