Tammy Linzy
Grand Prairie
Summary
Dedicated professional specializing in claims dispatching and workflow management. Known for strong communication skills and timely response to customer needs, consistently achieving high efficiency in dispatch operations.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Dispatcher
Pilot Catastrophe Services
Mobile
08.2010 - 12.2025
- Dispatched 100+ claims daily to appropriate vendors by analyzing appointments time, distance, and technician availability.
- Mapped routes and optimized schedules, enhancing timely service delivery and effective resource allocation.
- Monitored high volume email queues for workflow management, prioritized urgent requests, and ensured timely dispatch.
- Allocated adjusters to specific routes based on customer needs.
- Reviewed and triaged incoming claims, determining dispatch eligibility and aligning service requirements with operational capabilities.
- Managed high volume of phone calls, ensuring accurate data entry and effective communication with clients.
Education
High School Diploma -
South Grand Prairie High
Arlington, TXSkills
- Route optimization
- Route mapping
- Dispatch software
- Claims management
- Workflow management
- Data entry accuracy
- Customer service
Certification
- Texas All Lines-Adjuster License
Timeline
Dispatcher
Pilot Catastrophe Services
08.2010 - 12.2025
High School Diploma -
South Grand Prairie High