TAMMY L. NOWLIN
Hobart,IN
Summary
Knowledgeable Human Service Professional with detailed understanding of patient care coordination and support. Successfully facilitated comprehensive care plans, ensuring seamless communication between healthcare providers and patients. Demonstrated ability to manage complex caseloads and use problem-solving skills to improve patient outcomes.
Overview
17
17
years of professional experience
Work History
Behavioral Care Coordinator
North Shore Health Centers
10.2022 - Current
- The Behavioral Health Care Coordinator is responsible for supporting and coordinating the mental and physical health of patients on an assigned patient caseload with the patient's medical provider and, when appropriate, other mental health providers
- Works within Integrated Behavioral Health program to bridge communication among medical providers, outside professionals, and in-house behavioral health providers
- Keeps patients engaged in their care; provides same-day care for patients in need who originally come in for medical appointments by reviewing skills, care plans, and/or connecting to resources
Patient Care Coordinator
Traditions Health Hospice
11.2021 - 10.2022
- Using data to do analytical tasks and charting tasks related to patient information
- Communicating with patient/families about their status and condition through emails, phone and face to face conversations
- Scheduling patient visits and answer questions, including billing and preparation
Admitting Coordinator/Registrar
Methodist Hospital
03.2008 - 11.2021
- Consulted with emergency room providers to suitably enforce guidelines of HIPPA
- Facilitate administration of insurance forms while following Medicaid and Medicare procedures and guidelines
- Participate in quality assurance and continuous quality improvement activities and projects
Coordinator Entry Case Specialist
Haven House NWI
09.2018 - 09.2019
- Provided case management for domestic violence victims
- Provided date entry in the Homeless Management Information System
- Assisted clients in formulating program goals and maintained timely case notes for treatment plans
Education
Indiana Community Health Worker (CHW) certification -
Lake County, Indiana01.2024
BA - Psychology, Bachelor of Science-Psychology of Humans Relations
Indiana Wesleyan University
Marion, IN12-2023
Associates of Science - Human Services-Social Work
Ivy Tech Community College
Lake County, Indiana05.2020
Skills
- Case Management
- Conflict Resolution
- Data Entry
- Analytical/ Quantitative Skills
- Organizational Skills
- Problem Solving
- Critical Thinking
- Proficient in Microsoft Word
- Proficient in Excel
- Proficient in PowerPoint
Timeline
Behavioral Care Coordinator
North Shore Health Centers
10.2022 - Current
Patient Care Coordinator
Traditions Health Hospice
11.2021 - 10.2022
Coordinator Entry Case Specialist
Haven House NWI
09.2018 - 09.2019
Admitting Coordinator/Registrar
Methodist Hospital
03.2008 - 11.2021
Indiana Community Health Worker (CHW) certification -
BA - Psychology, Bachelor of Science-Psychology of Humans Relations
Indiana Wesleyan University
Associates of Science - Human Services-Social Work
Ivy Tech Community College
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