Tammy Ludwig
PLYMOUTH,IN
Summary
Attentive Police Dispatcher bringing 19 years of experience prioritizing emergency calls to dispatch appropriate services. Calm, compassionate and kind professional with in-depth knowledge of multi-line telephone systems and basic office equipment. Skillful in handling high-tension, emergency situations while accurately relaying information to public safety personnel.
Overview
19
19
years of professional experience
1
1
Certification
Work History
911 Emergency Dispatcher
St Joseph County 911 Dispatch Consortium
58266 Downey Ave
01.2005 - 12.2023
- Improved response times by efficiently prioritizing emergency calls and dispatching appropriate resources.
- Enhanced communication between first responders and callers by providing clear, concise information during high-stress situations.
- Reduced errors in dispatch procedures by maintaining accurate records of all emergency calls, resource allocations, and incident outcomes.
- Increased dispatcher efficiency with thorough knowledge of jurisdictional geography, ensuring optimal routing for first responders.
Education
Graphic Design
International Business College - Indianapolis
Indianapolis, INGraphic Design
Herron School of Art
Indianapolis, INAssociate Of Arts And Sciences -
University of Phoenix
Tempe, AZ2009
Skills
- Situational Awareness
- Prioritization
- Information Gathering
- Emotional Intelligence
- Critical Thinking
- Multitasking Abilities
- Computer Proficiency
- Empathy and Compassion
- Geographical Knowledge
- Adaptability and Flexibility
- Customer Service
- Active Listening
Accomplishments
Was the first award received at the St Joseph County 911 Dispatch Consortium from Homes for Heroes assisting in saving the life of a military veteran
Received other awards for CPR saves
Received accommodation along with 2 other police dispatchers for locating suicidal male sending responders and saving make party’s life
19 years dispatch experience
Certification
EPD
EMD
EFD
IDACS
IAED
Timeline
911 Emergency Dispatcher
St Joseph County 911 Dispatch Consortium
01.2005 - 12.2023
Graphic Design
International Business College - Indianapolis
Graphic Design
Herron School of Art
Associate Of Arts And Sciences -
University of Phoenix