Tammy McGinley

· Provide compassionate, patient-centered support while preparing patients for examinations, procedures, and diagnostic testing.

· Obtain and accurately document patient histories, vital signs, test results, and other clinical information in the electronic medical record.

· Educate patients regarding testing, follow-up care, medications and healthcare instructions while addressing questions and concerns.

· Administer medications, immunizations and point-of-care testing in accordance with established clinical procedures.

· Coordinate and schedule hospital procedures, laboratory services, referrals, and follow-up to promote timely patient care.

· Monitor Epic in-baskets and clinical pools and respond appropriately to patient and clinical team needs.

· Communicate with pharmacies regarding prescriptions and medication refills.

Assist with training new CMA employees and promote consistent clinical workflows

• Assisted in patient intake and registration processes, ensuring accurate data entry and documentation.
• Administered routine clinical procedures, including vital sign checks and specimen collection.
• Supported healthcare providers during examinations by preparing instruments and maintaining sterile environments.
• Educated patients on medication instructions and post-treatment care to enhance understanding and compliance.

• Assisted in patient intake, ensuring accurate medical histories and vital signs documentation.
• Coordinated scheduling of appointments, optimizing patient flow and reducing wait times.
• Prepared examination rooms, maintaining cleanliness and organization for efficient clinical operations.
• Supported physicians during examinations by providing necessary instruments and patient information.

• Facilitated patient registration processes to ensure accurate data entry and compliance with health regulations.
• Coordinated insurance verification procedures to streamline patient access and reduce delays in treatment initiation.
• Assisted patients in navigating financial assistance options, enhancing their understanding of available resources.
• Trained new staff on operational workflows and best practices for patient engagement and service excellence.

• Implemented process improvements that increased efficiency in appointment scheduling, reducing patient wait times.
• Monitored daily operations to identify areas for enhancement, promoting a culture of continuous improvement within the team.
• Led initiatives that improved communication between departments, ensuring seamless patient transitions throughout care continuum.
• Developed training materials and conducted workshops to elevate staff competency in utilizing electronic health record systems effectively.

• Coordinated patient scheduling to optimize appointment flow and reduce wait times.
• Developed and maintained scheduling templates to enhance operational efficiency across departments.
• Collaborated with clinical teams to ensure accurate resource allocation for patient care services.
• Implemented process improvements, increasing scheduling accuracy and minimizing conflicts in appointments.

• Assisted physical therapists with patient care activities and treatment plans.
• Maintained cleanliness and organization of therapy equipment and treatment areas.
• Prepared patients for therapy sessions by explaining procedures and ensuring comfort.
• Monitored patient progress and reported observations to physical therapists.