Tammy McQuinn
4766 Rogue River Hwy,OR
Summary
Detail-oriented and organized property manager with a proven track record of effectively managing personnel, property, and special projects. Committed to fostering positive relationships with property office and maintenance staff to efficiently oversee on-site activities. Goal-driven, consistently striving to achieve occupancy goals while collaborating closely with property owners and decision-makers to address diverse needs.
Overview
25
25
years of professional experience
Work History
Cashier Team Lead
Home Depot
01.2022 - 08.2024
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Offered support to customers through answering queries and fulfilling their requirements.
- Communicated with customers and team members to solve problems.
- Handled transactions involving both cash and card payments, as well as processing returns.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Developed strong relationships with repeat customers through friendly service interactions.
- Helped customers complete purchases, locate items, and join reward programs.
Property Manager
Bear Creek Storage
05.2016 - 01.2022
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Coordinated appointments to show marketed properties.
- Collaborated with both janitorial and engineering teams to coordinate maintenance and upkeep efforts.
- Enforced strict standards through the implementation of policies and procedures for property maintenance.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Managed tenant complaints effectively by promptly engaging repairmen and coordinating necessary support services.
Inside Sales Manager
ABSOLUTE SURVEILANCE
01.2011 - 05.2016
- Collaborated with upper management to exceed team goals through the implementation of continuous improvements.
- Hired and mentored new employees as part of an initiative to enhance positive feedback and boost engagement levels.
- Managed and optimized sales pipeline to sustain a steady stream of potential leads and prospects.
- Increased referral rates by 5% through the establishment of effective partner networks.
- Executed account management strategies to retain clients, foster client loyalty, and drive business growth.
- Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
- Focused on addressing the needs of law enforcement and government agencies.
Office Manager
R&J Paperbox Inc
01.2000 - 01.2011
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Developed detailed plans based on broad guidance and direction.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Bookkeeper with key strength's in planning, problem solving and customer relations.
- Financial reconciliations,general ledgers financial reporting.
- invoicing, Account's receivable / Payables
Education
High School Diploma -
Don Lugo High
06.1985
Skills
- Creative and Adaptable
- Leasing and Sales
- Billing
- Collections
- Filing
- Professional customer Service
- Invoicing
- Positive Attitude
- Customer Service
- Team Leadership
Timeline
Cashier Team Lead
Home Depot
01.2022 - 08.2024
Property Manager
Bear Creek Storage
05.2016 - 01.2022
Inside Sales Manager
ABSOLUTE SURVEILANCE
01.2011 - 05.2016
Office Manager
R&J Paperbox Inc
01.2000 - 01.2011
High School Diploma -
Don Lugo High
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