TAMMY MOHR

Assist the manager in daily store operations.

This includes customer service, daily paperwork, counting the safe, lottery, checking vendors, cooking, and cleaning.

• Maintained accurate cash drawer by counting cash, checks and credit cards.
• Processed sales transactions quickly and accurately while maintaining proper security of all monies and media at the registers.
• Resolved customer issues in a professional manner.
• Stocked shelves with merchandise and kept store clean and organized.
• Provided excellent customer service to ensure customer satisfaction.
• Assisted customers with product selection, location, pricing information, returns and exchanges and special orders as needed.
• Replenished merchandise on shelves according to planogram specifications.
• Performed inventory counts as required by management team.
• Reconciled daily register receipts against shift reports for accuracy.
• Organized backroom stock areas according to company guidelines.
• Balanced end-of-day deposits using bank deposit slips in accordance with company procedures.
• Operated POS system to process payments from customers.

• Processed shipments received from vendors according to established protocols.
• Placed orders for additional stock when necessary to ensure adequate supply of merchandise.
• Conducted inventory checks to ensure accuracy of shelf stock.
• Provided customer service support for inquiries, complaints, and returns.
• Trained new associates on store operations, policies, and procedures.
• Performed cash register functions accurately and efficiently.
• Processed payments using point-of-sale systems.
• Stocked shelves with merchandise and ensured product displays were neat and orderly.

• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
• Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
• Stocked shelves with merchandise when needed.
• Answered customer inquiries regarding store policies and procedures.
• Balanced daily transactions on a computerized point-of-sale system.
• Assisted customers over the phone regarding store operations, product information and order placement.
• Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
• Organized promotional displays or arrange merchandise on counters or tables to promote sales.

• Greeted customers and provided exceptional customer service.
• Processed sales transactions quickly and accurately while maintaining proper security of all monies and media at the registers

• Customer service, made sandwiches and burritos, sliced meat and cheese, packaging, opening setup, closing teardown, stocking, etc.

• Pull the recipe for the orders, weigh out spices for the soups and sauces, use the Robo Coupe for chopping, and handle dishes, laundry, and cleaning.

• Prep for bake and sandwich case, wash dishes by hand, made sandwiches, helped with croissant making, made and baked flatbread, did bake for the store on Saturdays, helped with decorating cupcakes, took out the trash, mopped floors, put away loads, and on Saturdays did deep cleaning, like cleaning ovens, sandwich cooler, cooler, etc.

• Work on machines that package various items.
• Fill feeders, put items on the line, box and palletize items, and complete paperwork, etc.