Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tammy Ramos

San Tan Valley, AZ,AZ

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Delivery Driver

DoorDash
San Tan Valley, AZ
08.2023 - Current
  • Successfully delivering food and retail items while maintaining high customer satisfaction.
  • Independently managing scheduling and optimizing route planning.
  • Maintaining detailed records of earnings and expenses.

LPN

Allergy Associates of Utah
West Jordan, UT
09.2015 - 03.2017
  • Administered allergy testing, injections, and breathing treatments in a safe and effective manner.
  • Checked in and roomed patients. Performing vitals and Pulmonary Function Tests, if needed.
  • Mixed individualized serum for patients on immunotherapy injections.
  • Answered telephone calls, scheduled patients, and sent in refill requests.
  • Educated patients and their families on allergy testing, immunotherapy, and asthma.

LPN

United Allergy Services
Union, NJ
06.2013 - 12.2014
  • Administered allergy testing to patients in a safe, effective manner.
  • Responsible for educating patients on the immunotherapy process, including allergy injections.
  • Ensured patients complete all appropriate paperwork and verified insurance eligibility prior to testing and immunotherapy treatment.
  • Responsible for the maintenance and security of inventory levels.

Customer Service Associate

TJ Maxx, TJX Companies
Edison, NJ
03.2013 - 06.2013
  • Provided product recommendations based on customer needs.
  • Kept work area neat, clean, and well-stocked at all times.
  • Maintained knowledge of current sales promotions and new product releases.
  • Answered phone calls from customers promptly and courteously.
  • Assisted customers with returns, exchanges, refunds, and other transactions as needed.

Education

Licensed Practical Nurse - Nursing

Riverside School of Health Careers
Newport News, VA
12-2012

High School Diploma -

Troy Senior Area High School
Troy
06-2003

Skills

  • Customer Service
  • Typing Skills 60wpm
  • Organizational skills
  • Time management skills
  • Insurance verification
  • Appointment Scheduling

Certification

  • LPN License
  • CPR/First Aid Certified

Timeline

Delivery Driver

DoorDash
08.2023 - Current

LPN

Allergy Associates of Utah
09.2015 - 03.2017

LPN

United Allergy Services
06.2013 - 12.2014

Customer Service Associate

TJ Maxx, TJX Companies
03.2013 - 06.2013

Licensed Practical Nurse - Nursing

Riverside School of Health Careers

High School Diploma -

Troy Senior Area High School

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Tammy Ramos