Summary
Overview
Work History
Education
Skills
Timeline
StoreManager

Tammy R. Monroe

Campbell,CA

Summary

I bring to this position multiple years of experience and responsibilities in varied office environments. a team leader with excellent organizational and customer service skills with an approach based on relationships teamwork integrity and communication.

Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.

Overview

18
18
years of professional experience

Work History

Store Manager

STARBUCKS COFFEE COMPANY
06.2013 - Current

Built high-performing teams by developing comprehensive schedules integrating training, leadership development, and administrative oversight. Administered confidential payroll processes, ensuring compliance and responsiveness during sensitive or emergency situations. Orchestrated successful product launches by closing knowledge gaps, energizing teams, and maximizing promotional impact. Led full-cycle recruiting, onboarding, internal promotions, and performance management processes. Mentored emerging leaders through structured development plans, performance coaching, and succession planning initiatives.

· Built a culture of inclusion, engagement, and open communication that strengthened partner retention and customer loyalty.

· Drove store efficiency by analyzing business trends, identifying operational gaps, and executing targeted growth strategies.

· Increased sales and operational consistency through strategic action planning and KPI accountability.


Early Childhood Teacher

CAMPBELL CHRISTIAN SCHOOL
06.2008 - 06.2013
  • Managed and fostered a supportive and nurturing environment for children between the ages of three to four years. Establish policies and procedures for inside and outside the classroom to provide quality care. Planned and carried out a curriculum that targets different areas of children development such as language motor and social skills. Kept records of the students’ progress routines and interest and kept parents informed about their child development. Fortunate to enjoy ongoing relationships with many of the families and continue to see the children grow.

Education

Early Childhood Certificate -

West Valley College

Skills

  • Problem-solving
  • Multitasking and organization
  • Customer service management
  • Training and mentoring
  • Cash management
  • Retail inventory management
  • Recruitment and hiring
  • Operations management
  • Leadership development
  • Staff management
  • Work Planning and Prioritization
  • Loss prevention procedures

Timeline

Store Manager

STARBUCKS COFFEE COMPANY
06.2013 - Current

Early Childhood Teacher

CAMPBELL CHRISTIAN SCHOOL
06.2008 - 06.2013

Early Childhood Certificate -

West Valley College
Tammy R. Monroe