Tammy Romano
Summary
Results-driven Grocery Assistant Manager with 8+ years of experience leading teams in fast-paced retail environments. Skilled in store operations, inventory management, scheduling, customer service, and team development. Proven ability to improve productivity, maintain organized departments, resolve customer concerns, and drive operational excellence through strong leadership, communication, and attention to detail.
Overview
16
16
years of professional experience
Work History
Assistant Manager
Aldi
Syracuse
08.2017 - Current
- Assisted in managing daily store operations and employee schedules.
- Trained new staff on company policies and customer service standards.
- Coordinated inventory management and product placement on store shelves.
Service Representative
St Joseph's imaging
Liverpool
04.2012 - 08.2017
- Provided exceptional customer service to patients and families in imaging department.
- Assisted with scheduling appointments and managing patient records efficiently.
- Coordinated with medical staff to ensure smooth patient flow and communication.
- Helping customers with insurance inquiries
Cashier and Stocker
Nichols (grocery)
Liverpool
02.2010 - 04.2012
- Processed customer transactions efficiently at the checkout counter.
- Assisted customers in locating products throughout the store.
- Maintained cleanliness and organization.
Education
Fowler High School
Syracuse, NYSkills
- Store management
- Inventory control
- Employee training
- Customer service
- Team leadership
- Conflict resolution
- Merchandise planning
- Data entry accuracy
- Communication skills
- Time management
- Closing oversight
- Money handling
- Employee supervision
- Team building
- Customer relations
- Problem-solving
- Strategic planning
- Scheduling and planning
Languages
English
Full Professional
Cambodian
Full Professional
Accomplishments
- 2025 customer service award
- 5-year of service Aldi's award
Affiliations
- Fishing & Hiking
- Fitness & Personal Wellness
- Art & Creative Design
- Community and Outdoor Activities
References
References available upon request.
Timeline
Assistant Manager
Aldi
08.2017 - Current
Service Representative
St Joseph's imaging
04.2012 - 08.2017
Cashier and Stocker
Nichols (grocery)
02.2010 - 04.2012
Fowler High School