Tammy Spurgin
Plainfield,IN
Summary
Professional leader with proven track record in managing shifts, ensuring operational efficiency, and driving team success. Adept at fostering collaboration, adapting to changing needs, and delivering consistent results. Skilled in problem-solving, conflict resolution, and team motivation, with strong emphasis on quality and performance. Known for reliability and ability to inspire and lead teams to achieve organizational goals.
Overview
7
7
years of professional experience
Work History
Shift Lead Manager
The Prewitt
Plainfield, IN
10.2022 - Current
- Supervised daily operations to ensure compliance with safety and quality standards.
- Trained and mentored team members to enhance performance and productivity.
- Managed inventory levels, ensuring availability of essential supplies for operations.
- Resolved customer inquiries and issues promptly to maintain satisfaction levels.
- Led by example, demonstrating a strong work ethic and commitment to excellence that motivated team members to strive for their best performance.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Crafted and served diverse cocktails and beverages, ensuring high-quality standards.
Social Media Marketing Intern
Nonna’s Italian Restaurant
Plainfield, IN
07.2019 - 07.2022
- Assisted in executing social media campaigns aligned with marketing strategies.
- Developed engaging content for social media platforms to enhance brand visibility.
- Analyzed audience engagement metrics to refine content strategies and improve performance.
- Monitored industry trends to identify opportunities for innovative social media initiatives.
- Contributed to the creation of daily posts, ensuring alignment with target audience interests.
- Worked effectively in fast-paced environments.
- Passionate about learning and committed to continual improvement.
Sales Associate
Orange Leaf Frozen Yogurt
Plainfield, IN
06.2020 - 08.2021
- Helped customers navigate store, complete sales and process returns.
- Handled issues professionally to company standards.
- Rotated stock using clearance markdowns and special sales promotions.
- Maintain clean and orderly checkout areas and complete other general cleaning duties such as mopping floors and emptying trash cans.
- Sort, count, and wrap currency and coins.
Banquet Server
Chateau Thomas Winery
Plainfield, IN
12.2018 - 06.2019
- Fostered memorable guest experiences with commitment to service and attention to quality.
- Monitored tables for beverage and water refills or other guest needs.
- Delivered food and beverages from staging to guest service areas.
- Supported smooth banquet flow, manning stations and serving guests.
- Completed event breakdown, transporting furniture and equipment to storage areas.
- Set up dining tables, place settings and stocked serving instruments.
Education
Bachelor of Arts - Communication Studies
Indiana University
IN08-2026
Skills
- Team development
- Interpersonal skills
- Relationship building
- Punctual and reliable
- Quality assurance
Languages
Spanish
Limited Working
Interests
- Creative Writing
- Graphic Design
- Blogging
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
Timeline
Shift Lead Manager
The Prewitt
10.2022 - Current
Sales Associate
Orange Leaf Frozen Yogurt
06.2020 - 08.2021
Social Media Marketing Intern
Nonna’s Italian Restaurant
07.2019 - 07.2022
Banquet Server
Chateau Thomas Winery
12.2018 - 06.2019
Bachelor of Arts - Communication Studies
Indiana University
ACTIVITIES AND HONORS
Alpha Lambda Delta Honor Society, Dean’s List honors, Herron Art Student Council