Tammy Swift
Augusta,GA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Case Manager
Bluff Recovery
05.2016 - Current
- Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Facilitated individual and group sessions to promote positive behavior change for clients.
House Manager
Willow Oaks Recovery
09.2013 - 02.2016
- Assisted residents in obtaining employment or volunteering opportunities, supporting their reintegration into society.
- Developed and maintained positive relationships with guests, vendors and other external partners to establish rapport.
- Organized group activities and outings to promote social interaction and enhance overall well-being among residents.
- Coordinated transportation arrangements for medical appointments and off-site therapy sessions, ensuring accessibility to essential services for residents.
Education
High School Diploma -
Temple Baptist Church And School
Hephzibah, GA05.1983
Skills
- Certified in CPR/AED
- Crisis Intervention
- Case Management
- Discharge Planning
- Case Needs Assessment
- Patient Management
- Records Management
Certification
- Certified CADC1, ADACBGA
Timeline
Case Manager
Bluff Recovery
05.2016 - Current
House Manager
Willow Oaks Recovery
09.2013 - 02.2016
High School Diploma -
Temple Baptist Church And School