Tammy Jo Ignagni
Sarasota,FL
Summary
Sales leader and seasoned professional seeking to continue in advancing my career with an extreme focus in sales and customer relationship management. Proven experience in devising and executing targeted strategies to drive, foster, and sustain revenue and territory growth in the healthcare simulation industry and biomedical research sectors. I am both strategic and innovative as an excellent communicator and innovative problem solver with strong training and team leadership capabilities.
Overview
23
23
years of professional experience
Work History
Territory Sales Representative
Oxford Medical Simulation
Sarasota, FL
09.2024 - 02.2026
- Developed and maintained relationships with healthcare educators in academia to drive product adoption.
- Executed territory sales strategies to exceed quarterly revenue targets consistently.
- Conducted product demonstrations to educate clients on VR simulation technology benefits.
- Utilized CRM software effectively to track leads, manage contacts, and monitor progress against goals regularly.
- Coordinated cross-selling efforts between different departments within the organization, maximizing overall company revenue.
- Resurrected and monetized dormant leads to build book of business and increase revenues.
- Analyzed market trends to identify new business opportunities and enhance competitive positioning.
- Provided training and support for clients, ensuring effective implementation of products in clinical settings.
Inside Sales Representative
CAE Healthcare
Sarasota, FL
01.2021 - 09.2024
- Raised service contract renewal revenue 12% year over year
- Placed new simulation training products in assigned territory totaling $1.8 million in revenue.
- Cultivate and strengthen relationships with teaching institutions and hospitals delivering simulation-based education technologies throughout FL, GA, SC, VA, WV, and Canada.
- Proficient in CRM (Salesforce) through opportunity management, quoting, reporting, and documenting communication with clients regarding any product or training needs, questions, or concerns.
- Resolves customer concerns by providing the first line response for pre and post training by independently seeking solutions and advocating throughout the company.
- Work in conjunction with outside sales representative to maintain territory and grow product sales.
Associate Sales Manager
CAE Healthcare
Sarasota, FL
01.2016 - 01.2021
- Increased pipeline 275%, achieved $3M sales quota.
- Territory management, 60% travel to on-site and virtual product demos and customer events, conferences, and product training opportunities throughout GA, SC, TN.
- Drove customer retention and lead management.
- Prepared short, mid, and long-term strategic sales forecasting and realization.
- Generated, qualified, and nurtured leads to opportunity conversion through warm and cold calling.
- Planned, prepared, and led exhibits at regional conferences and industry trade events nationally.
Inside Sales Manager | Territory Account Manager | Customer Service Manager
World Precision Instruments, Inc.
Sarasota, FL
07.2003 - 04.2016
- Managed and trained staff in handling customer relations, increased sales pipeline, order entry, and reporting. Plan and attend/exhibit at trade shows and conferences to support the territory assigned.
Education
High School Diploma -
Stephen Decatur High School
Decatur, IllinoisSkills
- Sales strategy development
- Product knowledge
- Territory management
- Lead generation
- Excellent communication
- Customer satisfaction
- Team collaboration
- Team leadership
- Active listening
- Adaptability and flexibility
- Microsoft Word, Excel, Outlook, PowerPoint, Salesforcecom (SFDC) and other Commercial and Proprietary Sales/CRM Systems, Virtual Reality educational content
Timeline
Territory Sales Representative
Oxford Medical Simulation
09.2024 - 02.2026
Inside Sales Representative
CAE Healthcare
01.2021 - 09.2024
Associate Sales Manager
CAE Healthcare
01.2016 - 01.2021
Inside Sales Manager | Territory Account Manager | Customer Service Manager
World Precision Instruments, Inc.
07.2003 - 04.2016
High School Diploma -
Stephen Decatur High School
Areas of Expertise
- New Business Development
- Territory Management
- Client Relationship Excellence
- Training Development and Delivery
- Excellent Communicator
- Strategic Growth Mindset
- Analytical Problem Solver
- B2B and B2C Client Management
- Team Leadership and Development
- Corporate and Brand Ambassador
Education
- Corporate/Regulatory
- Corporate and regulatory training accomplished throughout my career.
Sales Advisory Board, Elevate Healthcare
Elected member to assist in validation of ideas for products, services, and sales initiatives. Acted as sounding board for customers and colleagues to improve company brand and internal and external processes.