Tamorie Nealy
Defiance,OH
Summary
Dynamic professional with extensive experience in customer service and cash handling accuracy at Dollar General. Proven ability to resolve customer complaints and enhance satisfaction, while training and mentoring staff. Recognized for building strong relationships that drive repeat business and maintain a positive store environment. Fast learner with a growth mindset. Even though those were jobs just to get by I made sure to stay hard at work and adapt.
While also offering a unique blend of dedication and adaptability, ready to thrive in teaching environment and eager to learn and develop within this dynamic field. Brings foundational skills in educational theory and classroom management, ready to be further developed. Ready to use and develop communication and organizational skills in a teacher role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Key Holder
Doller General
05.2024 - 08.2024
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
Cashier
Kroger
01.2022 - 03.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Associate of Arts - Asian Studies
University of Toledo
Toledo, OH04-2027
High School Diploma -
Defiance High School
Defiance, OH06-2023
Skills
- Customer service
- Cash handling accuracy
- Training and mentoring
- Relationship building
- Critical thinking
- Lesson planning
- Student engagement
- Positive role model and mentor
- Growth mindset
- Oral communication
- Learning support
- Fast learner
Certification
- Teaching English as a Second language, University Of Toledo - Fall and Spring Semester 2024 - 2025
Languages
Japanese
Limited Working
Chinese (Mandarin)
Elementary
English
Full Professional
Timeline
Key Holder
Doller General
05.2024 - 08.2024
Cashier
Kroger
01.2022 - 03.2023
Associate of Arts - Asian Studies
University of Toledo
High School Diploma -
Defiance High School
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